Sales Lead Coordinator

A. J. Perri Plumbing, Heating, Cooling•Red Bank, NJ

3d•Onsite

About The Position

AJ Perri is part of the ARS family of brands, a trusted leader in residential HVAC and plumbing services serving customers in New Jersey. With over 50 years of local experience, AJ Perri is known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network.

Requirements

High school diploma or GED plus a minimum of 1-3 years of general office or sales experience within the technical service industry
Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
Ability to work with minimal supervision
Ability to demonstrate organizational and follow-up skills
Intermediate Microsoft Office skills

Responsibilities

Receives sales calls from existing customers and potential customers and provides product information, pricing, and product availability.
Provides information to customers to help them in their purchasing decisions for company products and services.
Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives.
Prepares purchase orders, assigns order numbers, and coordinates purchases from suppliers and/or in-house inventory.
Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.
Calculates costs and prepares contracts for services and products.
Assists in the preparation of sales proposals and price quotations.
May travel to job sites to coordinate aspects of job and ensure customer satisfaction.
Communicates customer requirements and requests support from other departments to assist in achieving established objectives. Utilizes expertise of service center staff to assist in business development, job costing, and preparation of proposals.
Prepares sales reports, updates lead database, and performs administrative support within the office.
Schedules installations, oversees ordering of equipment and materials for the job, and provides general installation instructions.
Reschedules cancelled installation appointments.
Observes all safety and company rules and regulations in the performance of duties.
Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
Other duties as assigned.