Sales Lead Coordinator

McCarthy Services•Springfield, VA

13d•Onsite

About The Position

Join McCarthy Services in partnership with ARS, the nation’s largest provider of residential HVAC, plumbing, and electrical services. This is an in-office role where the Sales Lead Coordinator will support the in-home sales team by managing and routing incoming leads. The role acts as the central point of coordination, ensuring the right In-home Sales Representatives are assigned to the right opportunities to maximize revenue and efficiency.

Requirements

2+ years of Dispatch, Customer Services (inbound/outbound) or Sales Coordinator experience
Strong communication, organization, and problem-solving skills
Ability to multitask and prioritize in a fast-paced environment
Comfortable working in an in-office, phone-heavy role
Flexible availability for assigned shifts and occasional weekends
Proficiency with computer systems and scheduling tools

Responsibilities

Route incoming sales leads to the appropriate In-home Sales Representatives based on location, availability, and opportunity value
Manage and prioritize hot, warm, and cold leads to maximize conversion opportunities
Coordinate scheduling between customers and sales representatives
Monitor lead flow and adjust assignments to ensure balanced coverage and productivity
Follow up on unsold estimates and open opportunities
Communicate with field sales reps to ensure alignment on schedules and expectations
Track activity, maintain accurate records, and support reporting needs
Provide a high level of customer service through outbound and inbound communication