Sales Integrity & Compliance Training Partner

Sunrun•Lehi, UT

About The Position

Sunrun is seeking a Sales Integrity and Compliance Training Partner to lead the development, implementation, and enforcement of all compliance-related learning across the company. While this role governs compliance training for the entire organization, its primary focus is the Sales organization—the frontline of regulatory and brand risk. This position serves as the central authority ensuring all Sunrun training is legally sound, audit-ready, and strategically aligned with regulatory requirements. This individual will partner with leadership to ensure a culture of integrity is woven into the fabric of every department, maintaining high standards across all business operations.

Requirements

7-10 years of experience in compliance, legal, or high-stakes training oversight (preferably in a regulated industry like solar, fintech, or healthcare).
Expertise in Content Governance: Proven experience drafting policies and translating them into training modules that pass strict legal/compliance scrutiny.
Proven Record of Accountability: Experience managing complex projects that require coordination between Legal, People, and Leadership to enforce disciplinary or corrective actions.
Analytical Rigor: Ability to analyze 3rd-party complaint data, audit results, and regulatory trends to identify gaps and prioritize training interventions.
Resilience: Ability to thrive in a fast-paced environment where regulatory requirements and business needs are constantly evolving.
Demonstrate proficiency in utilizing AI tools to enhance productivity and streamline workflows, or possess the agility and "growth mindset" to rapidly master new AI technologies as they are integrated into Sunrun’s operations.

Nice To Haves

Possesses a deep understanding of managing high-stakes training content where technical accuracy is a critical requirement.
Demonstrates the ability to influence senior leaders and department heads, ensuring compliance is prioritized within every team and service standards are upheld.
Exhibits a proactive approach to identifying gaps in organizational conduct and independently building the training frameworks to close them.
Capable of drafting and delivering mandatory content that is persuasive, clear, and impactful for a competitive, fast-moving sales force.

Responsibilities

In partnership with Legal and People, acts as the primary gatekeeper and governing body for all compliance training. This includes centralizing ownership of the curriculum to move beyond ad-hoc responses toward a proactive, specialized program integrated across the LMS, learning tools, knowledge resources and corrective channels.
Leads the new Sales Integrity Program. This role identifies "hot spots"—such as validated 3rd-party customer complaints—and immediately converts them into actionable training modules.
Oversees the process, which includes the temporary deactivation of sales tools while reps complete mandatory re-enrollment in RunX Learning. This curriculum covers Sales Ethics, Business Code of Conduct, Market Certification, and Solar Foundations.
Partners with Leaders, People Team, and Legal Team, to administer a rigorous accountability model, including documented coaching sessions, field ride-alongs, and official acknowledgement sign-offs.
In partnership with Leadership, oversees the application of Commission Clawbacks in cases of validated financial damage to customers. Oversees tiered incentive impacts that may restrict a rep's participation in weekly swag, quarterly trips (RunX Trip), or major conferences based on misconduct severity.
Partners with leadership for them to drive employee accountability and leader accountability for 100% adherence to core compliance training, and verification call (VC) audits for flagged reps over 1–6 month periods. Maintains meticulous records for employee files.
Serves as the lead liaison between the Legal/Compliance Department, Employee Relations, and Sales Operations to ensure the compliance standards are consistently met across the sales lifecycle.
Drives the future state of the program by automating manual tasks via the RunX Service Hub, including automated commission clawbacks, audit initiation, and dashboard reporting for leaders.