Sales integration specialist

UAP

2d

About The Position

The Sales Integration Specialist builds new customer relationships, protects existing relationships, and maintains revenue while newly acquired businesses transition. This front-line role involves direct customer contact and is responsible for retention and profitable sales performance within an assigned portfolio. The specialist works with Store Managers, Account Development Specialists, Sales Directors, and regional leadership to identify at-risk accounts, maintain continuity of customer service, resolve transition-related issues, and meet or exceed sales forecasts established in the acquisition business plan.

Requirements

• At least 3 years of experience in B2B sales, account management, customer retention, or customer service.
• Experience in the automotive aftermarket, distribution, wholesale, or installer market.
• Strong relationship-building, negotiation, communication, and problem-solving skills.
• Ability to analyze sales data and prioritize accounts based on revenue, strategic importance, and retention risk.
• Valid driver's license and ability to travel within the assigned market (25%).
• Fluency in French and English is required to collaborate with internal clients across Canada.

Responsibilities

• Identify strategic, high-revenue, or at-risk customer accounts before and after acquisition closing.
• Develop and execute customer retention plans for assigned stores, territories, and customer segments.
• Visit and solicit installers, wholesalers, and other customers to maintain relationships and promote applicable NAPA/UAP parts, programs, and services.
• Collaborate with Store Managers, Account Development Specialists, Sales Directors, and District Management to ensure customer service continuity after integration.
• Track sales activities, ordering patterns, attrition, service issues, and performance against business plan forecasts during the months following the transaction date.
• Take corrective action based on customer trends.
• Identify growth opportunities among acquired customers and support efforts to exceed business plan sales targets.
• Participate in joint customer visits with sales management and other sales team members as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed