Sales Force Effectiveness Analyst, Senior

Zebra Technologies•Holtsville, NY

2d•$86,080 - $129,120•Hybrid

About The Position

We are seeking a dynamic and results-oriented Sales Operations professional to serve as a strategic partner to our sales leadership. In this critical role, you will be the engine driving operational excellence, forecast accuracy, and the adoption of cutting-edge technology to empower our high-performing sales organization. As a trusted advisor, you will embed yourself in the rhythm of the business, using data-driven insights to guide strategy, improve processes, and ensure we meet our most important objectives. You will play a key part in shaping the future of sales by championing the adoption of AI and other new technologies that provide a competitive edge.

Requirements

A bachelor’s degree in a relevant field or 10+ years equivalent practical experience.
5+ years of experience in Sales or Revenue Operations.
Proficiency in understanding and utilizing key systems and interfaces, including Salesforce.com, Power-BI, Gemini, and ERP.
Proficiency in Microsoft Excel.
Willingness and ability to travel up to 10% of the time.
Must be able to work on a hybrid schedule (3 days in office, 2 days remote) in Holtsville, NY or Lincolnshire, IL.

Nice To Haves

The capacity to thrive in a fast-paced, dynamic setting, with a pronounced ability to prioritize tasks effectively.
A proven track record of enhancing processes, underpinned by strong analytical and problem-solving abilities.
Exceptional communication skills, with demonstrated experience in presenting to senior leadership.
Previous experience in software sales and/or revenue operations.
Experience utilizing agentic AI to drive efficiencies.
A background in data analytics.
Experience with strategic planning.

Responsibilities

Act as a trusted advisor to senior sales leaders, providing data-driven insights and proactive recommendations during key business reviews (QBRs/CBRs) and planning cycles to ensure performance targets are achieved.
Drive accurate sales pipeline data integrity, deliver monthly analysis to highlight its health, identify gaps, and your insights will be crucial to improving forecast and commit-close accuracy.
Lead the charge in successfully adopting new sales technologies, including our AI-powered tools like zSales Assistant and Deep Research AI. You will support change management for strategic sales plays and initiatives, monitoring progress and reporting on their impact.
Guide leadership through annual sales compensation and territory planning. You will streamline the onboarding process for new hires and partner with managers to execute targeted training, ensuring the entire team is equipped for success.
Interact, align, and support sales leadership up through VP level; act as trusted business advisor, track and report MBO metrics
Serve as a trusted advisor to sales leadership by embedding in the operating rhythm, providing data-driven guidance, and driving continuous process improvement.
Drive discipline and accuracy in pipeline management and forecasting to ensure clear visibility into business health and opportunities.
Lead the successful adoption of key sales initiatives and new technologies to optimize sales productivity and effectiveness.
Collaborates with cross-functional business partners to support sales initiatives and sales leadership directives
Collaborates with the Sales Governance around Salesforce.com, CRM/PRM, and cloud based tools and provide business solutions that will drive the efficiency and effectiveness of sales
Seek out ways to utilize Salesforce.com platform and AI tools to improve processes and productivity, and make recommendations to support and organization scaling at a rapid pace
Helps to provide direction and support in the areas of user support/training, change control, interface design, data quality, requirements gathering and reporting, user management, customization of fields, page layouts, record types, searching, list views, queues, reports and dashboards, report and dashboard development, and data management
Evaluates the implementation of projects from Concept to Post Go Live Support
Seeks out resources to support projects as well as gather and align requirements to drive a successful outcome.
Proficient in handling technical requirements, system configuration, user requirements, and related procedures and assist in the development of technologies to create solutions that support business requirements and drive key business decisions
Provide input to technical requirements for sales tools and solutions including data migrations, data quality, systems integrations, third party applications, and AppExchange products needs for the business
Provide Voice of Sales to other Programs
Guide regional administration of cloud based solutions like SFDC to meet overall objectives of implementation and provide industry recommendations and guidance
Identify Productivity gaps within the sales tools and socialize
Develops the Lead to Closure Business Processes by supporting implementation and integration with regional super users and administration to ensure correct implementation and adoption based on overall coverage and partner program design
Define, communicate, and maintain a change management (release) process to develop and implement new applications/code and updates to existing applications/code
Support the creation of business cases for new requests and be responsible for implementing best practices, identifying development initiatives, and standardizing the adoption of all sales enablement tools across sales
Provide technical leadership to team members on user experience and design, setting best practices including integration and application development, deployment, testing (unit and systems), and iterative refinement