Sales Force Administrator
About The Position
This role serves as a primary administrator within a collaborative team environment, working under guidance from a lead Salesforce administrator. The ideal candidate brings advanced platform expertise, a strong understanding of scalable system design, and hands-on experience implementing complex automation and improving legacy architecture. This position is project- and task-focused, executing against a strategic vision. The Senior Salesforce Administrator will regularly work with stakeholders to gather requirements, document business processes, and contribute to solution architecture in a collaborative manner. Their primary responsibility is to deliver high-quality, scalable, extensible implementations that support both current and future business needs.
Requirements
- Salesforce Certified Advanced Administrator (must hold).
- Minimum 5 years of hands-on Salesforce administration experience, including designing and deploying complex Flows.
- Demonstrated experience improving legacy architecture and modernizing Salesforce implementations.
- Strong understanding of complex workflows, criteria-driven automation, and data relationships.
- Experience in implementing or supporting integrations between Salesforce and external systems.
- Excellent analytical, documentation, and communication skills.
- Proven ability to execute project-based tasks and deliver high-quality technical solutions.
- Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture.
Nice To Haves
- Platform App Builder Certification (a plus).
- Salesforce Certified CPQ Administrator (a plus).
- Experience administering Certinia (FinancialForce) PSA.
- Tableau Cloud experience.
- Experience with sales and marketing automation tools such as SalesLoft or engagement platforms.
- Familiarity with Apex, SOQL, or LWC helpful but not required.
Responsibilities
- Serve as a primary administrator for Salesforce, collaborating closely with another Salesforce administrator for direction, strategy, and architectural review.
- Design, build, and optimize complex Salesforce Flows and automation to support advanced business processes, ensuring scalability, maintainability, and best practices.
- Improve legacy development, and existing architectural components by refactoring outdated configurations, workflows, flows, and processes.
- Implement new system integrations, including data mapping, workflow logic, error handling, and cross-system synchronization requirements.
- Configure and maintain Salesforce objects, fields, record types, permission sets, profiles, validation rules, page layouts, Lightning apps, and other advanced platform features.
- Execute and manage project tasks, enhancements, and platform updates based on a defined strategic plan.
- Support data integrity and quality initiatives, including advanced data loads, data transformations, and ongoing data maintenance.
- Develop and maintain sophisticated reports and dashboards to support visibility into operations and business performance.
- Meet with stakeholders to gather requirements, understand business needs, and document processes in clear, actionable formats.
- Collaborate with team members to architect improved solutions, ensuring technically sound, extensible, and scalable implementations.
Benefits
- Eligibility for our 401(k) plan
- Medical, dental, vision, life and disability insurances
- Leaves provided in line with your work state
- Flexible paid time off
- 11 paid holidays
- Paid sick time
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
