Sale floor team member
About The Position
The Sales Floor Team Member delivers friendly customer service, helps customers shop and locate products, and provides a fast, friendly checkout experience. The role supports store operations through truck unloading, stocking, planogram work, merchandise recovery, store maintenance, and in-stock optimization. Team members also support omnichannel orders, shrink and safety programs, and company procedures and policies. The position includes cross-training in Custom Framing sales and production, along with other duties as assigned. This role is performed in a public retail store. Public areas are climate controlled, while some stock rooms may not be. Some outdoor work may be required when retrieving shopping carts or unloading trucks. The frame shop includes a glass cutter and heat press. Work hours include nights, weekends, and early mornings. The listed base pay range is $15.16–$17.70, and the position may be eligible for overtime compensation in accordance with state and local laws. Applicants must meet applicable legal requirements; team members in this role must be at least 16 years old.
Requirements
- Must be at least 16 years old.
- Must satisfy applicable federal, state, and local legal requirements for the job.
- Ability to remain standing for long periods.
- Ability to move throughout the store.
- Ability to bend, lift, carry, reach, and stretch regularly.
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Nice To Haves
- Retail and/or customer service experience is preferred.
Responsibilities
- Help customers shop, locate products, and find solutions.
- Provide fast and friendly checkout and handle cash according to standards.
- Explain the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
- Educate customers about the Voice of Customer (VOC) survey.
- Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
- Participate in truck unloading, stocking, and planogram (POG) processes.
- Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised, in-stock store.
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
- Support shrink and safety programs.
- Follow Standard Operating Procedures (SOPs), company programs, policies, and standards to ensure compliance with applicable laws and requirements.
- Interact with others respectfully, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
- Cross-train in Custom Framing sales and production.
- Perform other duties as assigned.
Benefits
- 401(k) with employer match, depending on position and eligibility.
- Employee Assistance Program.
- Medical, dental, and vision coverage, depending on position and eligibility.
- Telemedicine services.
- Flexible spending accounts.
- Commuter benefits.
- Tuition assistance.
- Adoption assistance.
- Voluntary insurance options.
- Employee discounts.
- Partner discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
