Sales Floor Supervisor

Habitat Charlotte Region•Mooresville, NC

24d•$20•Onsite

About The Position

One of the leading affordable housing nonprofits in the region, Habitat Charlotte Region partners with hundreds of families each year through affordable homeownership, home preservation, and financial literacy training. As a Sales Floor Supervisor, you’ll play an integral role in advancing our vision of a world where everyone has a safe and affordable place to live. The Sales Floor Supervisor is responsible for overseeing day-to-day department operations within the ReStore. This includes managing staff and volunteers, ensuring efficient processing of merchandise and donations, and delivering exceptional customer experience. If you’re looking for a role where you can combine retail leadership with meaningful community impact, this is an opportunity to make a difference every day. Apply today and help build a stronger Charlotte Region—one home, one family, and one community at a time.

Requirements

POS experience
Management & Customer Service experience
Basic computer and math skills
Strong verbal and written communication skills
Ability to stand for extended periods of time
Ability to move merchandise throughout the store
Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
Ability to obtain Forklift Certification and operate a forklift on a regular basis
Ability to climb steps to Forklift cab

Responsibilities

Manage daily department operations to meet sales goals and performance objectives
Deliver outstanding customer service to shoppers, donors, and internal teams
Ensure safe, efficient handling of merchandise and donations in line with established procedures
Support receiving operations, including assisting on the dock as needed
Supervise staff and volunteers, maintaining a safe, clean, and organized environment
Foster a positive, respectful, and team-oriented culture
Serve as a key-carrying supervisor, responsible for opening/closing the store and cash handling
Accurately complete end-of-day reporting and documentation
Address performance concerns, including documenting and conducting corrective action when needed
Create a meaningful and engaging volunteer experience
Represent Habitat Charlotte Region professionally in all interactions