Sales Floor Supervisor

Habitat Charlotte Region • Cornelius, NC

4d • Onsite

About The Position

This position is responsible for managing day-to-day store department functions through effective management of staff and volunteers, the processing of merchandise and donations, and for providing excellent customer service. As a Sales Floor Department Manager, you’ll play an integral role in our vision of a world where everyone has a safe and affordable place to live.

Requirements

• POS experience
• Management & Customer Service experience
• Basic computer and math skills
• Strong verbal and written communication skills
• Ability to stand for extended periods of time
• Ability to move merchandise throughout the store
• Ability to lift 50 lbs. unassisted, 70 lbs. with assistance
• Ability to obtain Forklift Certification and operate a forklift on a regular basis
• Ability to climb steps to Forklift cab

Nice To Haves

• Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays

Responsibilities

• Manage daily department operations to ensure the ReStore meets sales goals and objectives
• Consistently provide an exceptional level of both internal and external customer service
• Guarantee safe and prompt handling of merchandise and donations according to processes, policies, and procedures
• Operate a cash register periodically, as needed
• Assist in the receiving of items that are dropped off when assistance is needed on the receiving dock
• Provide supervision and a uphold safe and clean environment for employees, volunteers and customers
• Demonstrate a positive and respectful attitude when interacting with employees, customers, donors, volunteers and the public
• Be an effective team member when working with staff and volunteers, ensuring the engagement and motivation of others
• Represent Habitat in a positive, professional manner
• Key-Carrying Supervisor responsible for independently opening and closing the store, and cash handling procedures
• Document and conduct Corrective Action as needed
• Ensure a meaningful volunteer experience
• Adhere to schedule
• Regular and reliable job attendance
• Dependable transportation to work
• Maintain a presentable appearance, including ReStore appropriate attire
• Ability to adhere to Habitat’s Code of Conduct policies and other policies
• Habitat for Humanity of the Charlotte Region-related tasks as requested by supervisor

Benefits

• Competitive salary and benefits
• Industry-leading healthcare, dental, vision, flexible spending accounts (healthcare and dependent care)
• Work/life balance supported by generous PTO
• Career development and promotion opportunities
• Casual working environment
• Retirement planning a 403(b) with 3% organizational match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed