Sales Floor Supervisor

TJX•Burnsville, MN
•Onsite

About The Position

Sierra at TJX Companies is looking for a Sales Floor Supervisor to join their team. This role is responsible for executing receiving and merchandising standards, ensuring Associates process efficiently and effectively, and fostering a team environment. The Supervisor will also be responsible for creating an excellent customer experience by engaging with customers and maintaining a clean and organized store. This position offers opportunities for growth and development within a Fortune 100 company and the world's leading off-price retailer.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Superior communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player, working effectively with peers and supervisors.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Able to train others.
  • 1 year retail experience.
  • 6 months of leadership experience.

Responsibilities

  • Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.
  • Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Role models exceptional customer service.
  • Creates a positive internal and external customer experience.
  • Promotes a culture of honesty and integrity; maintains confidentiality.
  • Orchestrates truck delivery, prioritizing the processing of merchandise onto the sales floor.
  • Trains and mentors Associates on established merchandising and processing principles.
  • Ensures merchandise is properly tagged, hung, secured, and coded.
  • Communicates with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
  • Ensures Associates complete tasks and activities according to store plan; prioritizes as needed.
  • Monitors productivity of team and coaches as necessary.
  • Organizes and rotates back stock for easy replenishment.
  • Maintains and upholds merchandising philosophy and signage standards.
  • Maintains all organizational, cleanliness and recovery standards for the backroom area.
  • Ensures compliance with recycling and, where applicable, hazardous waste programs.
  • Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
  • Provides and accepts recognition and constructive feedback.
  • Partners with Management on Associate training needs to increase effectiveness.
  • Ensures adherence to all labor laws, policies, and procedures.
  • Promotes credit and loyalty programs.
  • Supports and participates in store shrink reduction goals and programs.
  • Promotes safety awareness and maintains a safe environment.
  • Other duties as assigned.

Benefits

  • Associate discount
  • EAP
  • smoking cessation
  • bereavement
  • 401(k) Associate contributions
  • child care & cell phone discounts
  • pet & legal insurance
  • credit union
  • referral bonuses
  • 401(k) match (for those who meet service or hours requirements)
  • medical/dental/vision (for those who meet service or hours requirements)
  • HSA (for those who meet service or hours requirements)
  • health care FSA (for those who meet service or hours requirements)
  • life insurance (for those who meet service or hours requirements)
  • short/long term disability (for those who meet service or hours requirements)
  • paid parental leave (for those who meet service or hours requirements)
  • paid holidays/vacation/sick (for those who meet service or hours requirements)
  • auto/home insurance discounts (for those who meet service or hours requirements)
  • scholarship program (for those who meet service or hours requirements)
  • adoption assistance (for those who meet service or hours requirements)
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