Harley-Davidson Dealership Sales Floor Manager
About The Position
Join one of the most iconic brands in the world! Our Harley-Davidson dealership in the Silicon Valley Bay Area is passionate about delivering the ultimate riding experience. We’re looking for a Floor Manager in the Sales Department who thrives in a high-energy, customer-focused environment and wants to lead a team that sells freedom, not just motorcycles. The Floor Manager is responsible for managing the sales floor, assisting the sales team with closing deals, presenting F&I (Finance and Insurance) products when needed, and ensuring an exceptional customer experience. This role involves a commitment to coaching sales associates, supporting negotiations, and maintaining Harley-Davidson brand standards. You’ll be the go-to leader for driving sales performance and creating a dynamic environment for the Bay Area motorcycle community.
Requirements
- Minimum 2 years of motorcycle or automotive sales experience; Harley-Davidson experience preferred.
- Previous leadership or supervisory experience in a retail or dealership setting.
- Strong communication, coaching, and closing skills.
- Ability to present and sell F&I products effectively.
- Proficiency with CRM systems and Microsoft Office Suite.
- Valid driver’s license and ability to obtain a motorcycle endorsement.
Nice To Haves
- Harley-Davidson experience preferred.
Responsibilities
- Actively assist sales associates in closing deals and overcoming objections.
- Present and explain F&I products, including financing options, extended service plans, and insurance.
- Ensure proper customer engagement and adherence to sales processes.
- Monitor daily sales activity and provide guidance to meet targets.
- Maintain a welcoming, professional, and high-energy environment.
- Resolve customer concerns promptly and professionally.
- Promote cross-selling of Parts, Accessories, Financing, and Service Plans.
- Provide on-the-spot coaching and feedback to sales staff.
- Help train new hires on Harley-Davidson sales procedures.
- Report team performance to the General Sales Manager.
- Monitor CRM activity for lead follow-up and prospecting.
- Assist with inventory management and floor merchandising.
- Ensure showroom displays meet Harley-Davidson brand guidelines.
Benefits
- Health benefits for full-time employees
- Paid time-off for full-time employees
- Employee purchase program
- Extensive training programs
- Dental insurance
- Vision insurance
- Disability insurance
- Employee discount
- Health insurance
- Health saving account
- Opportunities for advancement
- Paid time off
- Referral program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
