Sales Floor Lead (Esplanade)

Goodwill Industries Of Southeastern Louisiana • Kenner, LA

12h • Onsite

About The Position

The Sales Floor Lead assists with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. This role performs the duties of a supervisor when assigned by the Store Manager or Sales Floor Manager and may act in a supervisory capacity during scheduled work hours.

Requirements

• High School diploma or GED and 6 months supervisory experience or a minimum of 90 days in the service industry.
• Must be able to read, write and communicate clearly in English.
• Prior work experience in the service industry preferred.
• Must successfully complete Retail training.

Responsibilities

• Use the cash register to make total sales, accept payment; authorize voids, returns, exchanges and credits for merchandise.
• Ensure proper rotation of store merchandise.
• Act as a positive role model for employees and trainees in all aspects of professional performance.
• Stock the sales floor adequately and create a positive public image through a clean store environment, attractive displays and presentable, personable personnel.
• Maintain safe and appropriate conditions in the shopping areas.
• Keep the store clean and hazard free by vacuuming, mopping and dusting, including cleaning the bathrooms.
• Observe personnel and safety policies and procedures and ensure compliance by Store Floor Associates.
• Perform the job duties of Sales Floor Associates.
• Attend work on regularly scheduled shifts as assigned by the manager.
• Ensure the floor check is completed daily and monthly safety self-inspections are conducted.
• Ensure all new hires are properly oriented, using the appropriate manual, within the first week of employment and document that training occurred.
• Assist the store manager in controlling the expense to revenue ratio monthly and annually.
• Assist in training and mentoring of Sales Floor Associates and court-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
• Assist in supervising, disciplining and recommending discharge of sales associates to the Store Manager or Sales Floor Manager.
• Monitor and assist in the receiving, pricing and displaying of store merchandise.
• Record and balance cash register receipts, make bank deposits and record store transactions.
• Assist in the preparation of personnel and payroll records in a timely manner.
• Complete accurately other paperwork required in the day-to-day operation of the store.
• Perform any other job-related duties as requested by management.
• Assist the Store Manager or Production Manager in achieving/exceeding production goals both monthly and annually and assist in implementing a contingency plan if goals are not being met.
• Interact professionally and productively with a diverse array of people.
• Market Goodwill and explain the mission to the general public.
• Establish and maintain effective working relationships with, and among, store and production personnel while motivating them to their best performance.
• Use repetitive hand movement when buttoning, sorting, hanging and zipping garments.
• Engage in prolonged standing, walking and in frequent bending, stooping, and stretching.
• Function in a fast-paced work environment with occasional periods of high volume.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED