Sales Floor Lead – Aurora, Colorado

Jars Cannabis•Aurora, CO

5d•Onsite

About The Position

JARS Cannabis is seeking a Sales Floor Lead for their Aurora, Colorado location. This role is responsible for all Retail Representative duties, including customer interaction, education, and sales, as well as inventory and cash management. The Floor Lead will also be cross-trained in order fulfillment and will assist the General Manager and Assistant Manager with various duties as needed. Key-holder status is required for this position. A valid Colorado MED Badge is a mandatory, non-negotiable requirement for employment, and candidates must obtain it prior to their start date or provide proof of a Conditional Employee License. The MED Badge requires a background check, and the applicant is responsible for the $100 fee. Applicants must be at least 21 years old and have no felony convictions in the past three years or be subject to a current felony sentence. Certain law enforcement and MED employees are not eligible.

Requirements

Must be 21 years of age or older
High school diploma or GED required
Must obtain and maintain a valid Colorado MED Employee License (MED Badge) prior to the start date
Must successfully pass the MED's fingerprint-based background check
Minimum 3 years of customer service experience in a retail, sales, and/or hospitality environment
Acquired knowledge of cannabis strains and applications
Exceptional interpersonal, communication, and customer service skills
Basic math skills required

Nice To Haves

Cannabis industry and/or health industry experience highly desirable

Responsibilities

Assess the needs of each customer, provide appropriate product knowledge, and conduct each transaction with accuracy and efficiency
Use suggestive selling strategies and actively upsell customers on products and promotions
Accept constructive criticism and coaching from upper management
Assist with inventory tasks when needed
Work scheduled shifts and follow the company's attendance policy
Follow all safety and Colorado MED rules and policies in compliance with state regulations
Promote the perks of being a JARS customer including the Loyalty Program, referrals, and more
Record transactions accurately in the POS system, use appropriate login credentials, and ensure the accuracy of the assigned cash drawer
Perform opening and closing duties as needed (key-holder status)
Escalate customer issues to upper management when appropriate
Maintain a positive, caring attitude and treat customers and co-workers with respect
Maintain neatness, cleanliness, and organization of the sales floor
Fill in when short-staffed and remain willing to be cross-trained
Follow and integrate JARS company policies and procedures with all on-the-job interactions, tasks, and behaviors
Listen and respond to customer and coworker needs and requests appropriately and in a timely manner