Sales Floor Lead (Read Blvd)

Goodwill Industries Of Southeastern LouisianaNew Orleans, LA
Onsite

About The Position

This role assists with the day-to-day store operation and sales performance to meet or exceed budget while in compliance with company standards, policies and procedures. A Sales Floor Lead performs the duties of a supervisor when assigned by the Store Manager or Sales Floor Manager and may act in a supervisory capacity during scheduled work hours.

Requirements

  • High School diploma or GED and 6 months supervisory experience or a minimum of 90 days in the service industry.
  • Must be able to read, write and communicate clearly in English.
  • Must successfully complete Retail training.

Nice To Haves

  • Prior work experience in the service industry preferred.

Responsibilities

  • Use the cash register to make total sales, accept payment; authorize voids, returns, exchanges and credits for merchandise.
  • Ensure proper rotation of store merchandise.
  • Act as a positive role model for employees and trainees in all aspects of professional performance.
  • Stock the sales floor adequately and create a positive public image through a clean store environment, attractive displays and presentable, personable personnel.
  • Maintain safe and appropriate conditions in the shopping areas.
  • Keep the store clean and hazard free by vacuuming, mopping and dusting, including cleaning the bathrooms.
  • Observe personnel and safety policies and procedures and ensure compliance by Store Floor Associates.
  • Perform the job duties of Sales Floor Associates.
  • Attend work on regularly scheduled shifts as assigned by the manager for the week.
  • Ensure the floor check is completed daily and monthly safety self-inspections are conducted.
  • Ensure all new hires are properly oriented, using the appropriate manual, within the first week of employment and document that training occurred.
  • Assist the store manager in controlling the expense to revenue ratio monthly and annually.
  • Assist in training and mentoring of Sales Floor Associates and court-appointed community service workers, as assigned by the Store Manager or Sales Floor Manager.
  • Assist in supervising, disciplining and recommending discharge of sales associates to the Store Manager or Sales Floor Manager.
  • Monitor and assist in the receiving, pricing and displaying of store merchandise.
  • Record and balance cash register receipts, make bank deposits and record store transactions.
  • Assist in the preparation of personnel and payroll records in a timely manner.
  • Complete accurately other paperwork required in the day-to-day operation of the store.
  • Perform any other job-related duties as requested by management.
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