Sales Floor Associate - Edison Mall
Penney OpCo LLC•Fort Myers, FL
•$14 - $18•Onsite
About The Position
Do you enjoy making things happen behind the scenes and seeing your work flourish on stage? Well.being a Sales Floor Associate at JCPenney might be the position for you! This role involves customer service, sales, truck/restock, inventory management, visual merchandising, omnichannel support, and general operations. The ideal candidate will solve problems, make smart decisions, execute efficiently, provide great customer service, and adapt quickly to change.
Requirements
- 1-2 years of retail experience
- Solve problems and make smart decisions that drive sales, profit or customer service
- Execute your work efficiently and effectively
- Inspire strong performance in yourself and others
- Provide great customer service
- Cooperate and build positive, inclusive and respectful relationships
- Take accountability for your actions and outcomes
- Proactively find ways to improve the customer experience
- Show the confidence and courage to do what's right
- Take action with energy and urgency
- Adapts quickly to changing situations with energy and a positive attitude
- Coaches others through change
Responsibilities
- Greets and assists customers in finding products and delivers outstanding customer service
- Partners with other team members when additional support is needed
- Actively listens to customer issues in a calm and agreeable manner to resolve problems
- Follows placement directions to effectively place set merchandise statements
- Contributes to merchandise receipt and reverse logistics processes
- Assists with the execution of inventory processes
- Contributes to the Shoe on Display restocking process, including mismates and stockroom organization
- Contributes to the restock program to identify replenishment opportunities
- Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing
- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
- Helps oversee and maintain all fitting room and sales floor recovery processes
- Contributes to the execution of visual elements to support merchandising statements
- Responsible for stockroom maintenance
- Assists with the jcp.com process including jcp.com orders and aged and undelivered orders/returns as needed
- Contributes to Buy Online Pick Up In Store and Ship from Store processes as needed
- Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities
- Assists with the Defective process execution to ensure integrity of inventory and prevent shrink
- Supports company shrink and safety initiatives
- Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance
Benefits
- medical/dental/vision
- term life insurance
- paid vacation/holidays
- 401(k) with Company match
- associate discount on JCPenney merchandise
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
