Sales Floor Associate - Fort Collins Store

Ft Collins Store • Ft. Collins, CO

1d • Onsite

About The Position

The Associate I, Retail Sales Floor ensures the sales floor is stocked, organized, clean, and presented according to company standards. The role brings processed clothing and other products to the floor, maintains merchandising and product selection, and assists customers by answering questions and providing excellent service. Responsibilities also include maintaining restroom cleanliness, coordinating floor needs with production and the manager on duty, identifying and pulling E-Commerce products, and following retail center and safety procedures. Associates may be cross-trained and asked to provide backup in other departments or take on additional duties as needed. The store's hours are 9 a.m. to 10 p.m.; this position requires a varied schedule that may include evenings, weekends, and holidays, with occasional overtime.

The position is full-time and pays $16.51 per hour. A high school diploma or equivalent and one year of retail experience are preferred, as is prior visual merchandising experience. The role requires attention to detail, judgment in assessing product quality and value, basic technology skills, and effective communication. Physical requirements include frequent lifting and carrying of moderate weights, continuous handling of light weights, and frequent or continuous standing, walking, reaching, bending, and other movements.

Requirements

• Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
• Attention to detail and ability to make decisions.
• Ability to use basic technologies to follow company standards.
• Ability to use judgment to assess product quality and value and determine pricing, researching value as necessary.
• Ability to see color and assess product quality and value.
• Ability to communicate effectively with customers, managers, supervisors, staff, and peers.
• Ability to work a varied schedule that may include weekends, evenings, and holidays, with occasional overtime.
• High school diploma or equivalent preferred.
• One year of retail experience preferred.

Nice To Haves

• Prior visual merchandising experience.

Responsibilities

• Meet or exceed productivity standards, expectations, and key performance indicators for assigned duties.
• Price products according to Goodwill standards for quality and value, researching items as needed using the internet or company tools.
• Keep the sales floor clean and organized by cleaning shelves and racks, picking up items, putting away products, and returning unwanted items to their proper locations.
• Ensure sales floor merchandise is categorized, colorized, and sized to merchandising standards, and flex product placement to improve the shopping experience and increase sales.
• Communicate targeted sales floor product needs to the manager on duty to assist production.
• Provide excellent customer service to customers and staff, follow the 10-foot rule, and answer product questions.
• Rotate or remove old or unsold products in a timely manner to refresh the selection.
• Identify and pull E-Commerce products from the sales floor.
• Follow retail center policies, procedures, and safety processes.
• Cross-train in other departments or areas and provide backup as required.
• Maintain overall cleanliness of the sales floor and restrooms.

Benefits

• Eligible employees may access earned pay on their own schedule through DailyPay, a voluntary benefit.
• Eligible full-time Retail and Sales/Operations Division employees may receive medical, dental, and vision insurance.
• Eligible full-time Retail and Sales/Operations Division employees may receive short-term disability, long-term disability, and life/accidental death and dismemberment coverage.
• Flexible Spending Accounts and voluntary supplemental benefit offerings are available to eligible full-time Retail and Sales/Operations Division employees.
• Paid time off includes vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Employees may make pre-tax or post-tax (Roth) contributions to the retirement plan; participation requires being at least 18 years old.
• Goodwill of Colorado is an employer eligible for the Public Service Loan Forgiveness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED