Sales & Finance Manager - Powersports & Lawn Dealership

BALL EQUIPMENT • Birch Run Township, MI

13d • $70,000 - $100,000 • Onsite

About The Position

Ball Equipment has been Eastern Michigan’s leader in Powersports & Outdoor Power Equipment Sales & Service for over 80 years as a family owned Michigan business. We are proud to represent industry leading OEM brands such as Polaris, Honda, BRP, Cub Cadet, Gravely, CFMOTO, Arctic Cat & More!! The Sales & Finance Manager is responsible for overseeing the daily operations of the Sales and Finance & Insurance (F&I) departments at Ball Equipment. This position leads the sales team, manages inventory planning and merchandising, ensures accurate deal processing, and drives revenue growth while delivering an exceptional customer experience.

Requirements

• High school diploma or equivalent required
• Minimum of three (3) years of sales experience, preferably in the Powersports, Outdoor Power Equipment, Agricultural Equipment, or automotive industries.
• Strong computer skills, including data entry, CRM systems, and internet-based software.
• Excellent leadership, customer service, communication, and interpersonal skills.
• Ability to analyze sales and inventory data and make informed business decisions.
• Flexible schedule and availability, including seasonal business demands.

Nice To Haves

• Bachelor's degree preferred
• Previous sales management or leadership experience preferred
• Experience with CDK, Lightspeed, or similar dealership management software preferred
• CRM experience preferred

Responsibilities

• Lead, train, coach, and manage the sales team to meet or exceed dealership sales goals.
• Ensure the sales team fully understands and utilizes available manufacturer and vendor promotions.
• Monitor and analyze key sales metrics, including revenue, gross margin, conversion rates, closing ratios, and product mix.
• Conduct regular performance reviews and provide ongoing coaching and development.
• Ensure effective utilization of CRM systems for lead management, follow-up, and customer retention.
• Provide insight on inventory acquisition and stocking decisions.
• Track and manage floorplan aging to ensure timely inventory turnover.
• Coordinate with the marketing team to develop promotions and strategies for moving aged inventory.
• Coordinate product delivery, floor planning, showroom merchandising, and inventory presentation.
• Oversee showroom layout to ensure products are displayed effectively and professionally.
• Ensure inventory records and unit information are accurate and up to date.
• Partner closely with the Service Department to ensure sold units are prepared, inspected, and delivered according to customer expectations and dealership standards.
• Monitor the status of sold units and proactively address any delays that may impact customer delivery.
• Ensure pre-delivery inspections (PDI), accessory installations, and customer-requested modifications are completed accurately and on schedule.
• Coordinate with staff to make sure manufacture displays are up to date and compliant and submit any required documents each quarter.
• Work collaboratively with Service leadership to prioritize customer purchases and improve overall delivery turnaround times and customer satisfaction.
• Facilitate cross-department communication to resolve issues that may affect delivery schedules or the customer experience.
• Handle escalated customer concerns and ensure timely, professional resolution.
• Promote a customer-focused culture that delivers exceptional service throughout the sales process.
• Ensure all sales transactions and finance documentation are completed accurately and in compliance with dealership policies.
• Oversee deal finalization processes in coordination with the F&I Administrator.
• Support financing, warranty, and protection product sales while maintaining regulatory compliance.
• Review deals for accuracy and profitability before finalization.

Benefits

• 100% Employer-Paid Medical, Dental, Short-Term Disability, and Life Insurance
• Additional Voluntary Coverage Options – including Vision, Long-Term Disability, and Supplemental Life Insurance
• 401(k) Retirement Plan with Employer Match (100% match on the first 3% of your contribution. 50% match on the next 2%)
• Competitive Paid Time Off (PTO) package plus 6 paid holidays annually
• Ongoing manufacturer-certified and in-house training opportunities
• Employee discounts on vehicles, parts, apparel, and service work

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED