Sales & Finance Consultant

Lexus•Indianapolis, IN

3d•Onsite

About The Position

Tom Wood Lexus, located in Indianapolis, Indiana, is looking for a Sales and Finance Consultant! Join our team at Tom Wood Lexus and become a part of a dedicated group of individuals who are redefining the luxury car buying experience. Your commitment to transparency, compassion, and hospitality will help us continue to provide exceptional service and create lifelong advocates for the Tom Wood Lexus brand along with a fun and rewarding career! As a Luxury Automotive Sales and Finance Consultant at Tom Wood Lexus, you will play a pivotal role in ensuring our customers have a seamless and enjoyable car buying journey. With our innovative approach of one person and one transparent price, you are the guest’s main point of contact from selling the vehicle to finance products. As a sales and finance consultant, you are able to facilitate the whole car buying process including signing paperwork. We are seeking compassionate, hardworking, hospitality-focused individuals to join our team.

Requirements

Strong communication skills, with an emphasis on transparency and honesty, to build trust with customers.
Demonstrated compassion, empathy, and customer-focused approach to ensure customers’ needs are met and exceeded.
A track record of meeting and exceeding sales targets, driven by a commitment to excellence.
The ability to adapt to changing situations and stay resilient in a dynamic automotive sales environment.
Maintain a professional appearance and demeanor, embodying the luxury brand image of Tom Wood Lexus.
Possess a valid driver’s license with a clean driving record.

Nice To Haves

A genuine passion for automobiles, particularly the Tom Wood Lexus brand, is a significant asset.
Previous experience in luxury automotive sales, hospitality, or retail roles is desirable.

Responsibilities

Embrace and promote the dealership’s one transparent price philosophy, ensuring customers have a clear understanding of the pricing structure and any additional options available.
As the designated consultant for each customer, provide personalized attention and guidance throughout the car buying process, from the initial inquiry to the final signatures of paperwork.
Serve as the customers’ advocate, understanding their needs, preferences, and budget to recommend the most suitable luxury or pre-owned vehicle available.
Demonstrate a deep understanding of the features, technology, and performance of vehicles for sale and showcasing their unique selling points to customers.
Establish strong rapport and trust with customers, going above and beyond to ensure their satisfaction and cultivate long-term relationships.
Strive to achieve and exceed sales targets, while maintaining the principles of transparency and exceptional customer service.
Work collaboratively with colleagues, including service advisors and finance team leads, to provide a cohesive and customer-centric experience.