Sales Export Coordinator

Case FarmsMorganton, NC
Hybrid

About The Position

The Sales Export Coordinator will be responsible for managing weekly freezer shipments for customer deliveries, optimizing product age for returns, and ensuring timely deliveries. This role involves understanding export trading regulations, market prices, and logistical scenarios to maximize net returns. The coordinator will also assist the Export Sales Manager and Director of Sales with market trends and analytics, manage orders with customers and cold storage facilities, and coordinate export documentation and country-specific labels. Communication with sales management and staff regarding production needs, changes, and quality issues is crucial. The position also includes data entry for export sales orders and reconciling daily freezer inventories for the export product mix. Additionally, the coordinator will organize weekly freezer shipments for customer pickups and send out samples upon customer request.

Requirements

  • At least 18 years of age.
  • Some college level courses are required.
  • Computer skills including MS Office, Word, Excel & PowerPoint.
  • Understand and utilize company software to include Aeros.
  • Strong communication skills.
  • Ability to multitask and work quickly.
  • The ability to work with employees at all levels of the organization.
  • Detail-oriented, structured, and able to communicate effectively.
  • Must possess demonstrated ability to work within timelines and in pressured situations.
  • Strong problem solving, negotiating, and decision-making skills.
  • Excellent follow-through on assigned tasks required for this position.
  • Must be able to handle multiple and sometimes conflicting priorities.
  • Ability to interact effectively with customers, sales staff, QA managers, R&D staff, etc.
  • Compassionate to customers’ needs.
  • Strong understanding of basic math.

Nice To Haves

  • Prefer a bachelor’s degree or similar experience.
  • May require out-of-town travel and overnight trips occasionally.

Responsibilities

  • Exhibit a professional and efficient level of customer service to all customers, prospects as well as inside/outside providers to include traffic/logistic managers and outside cold storage warehouses.
  • Understand export trading regulations through the FSIS Library and knowledge of regularly used international terms.
  • Implement weekly freezer shipments for customer deliveries.
  • Manage product age to optimize return on product.
  • Working with shipping to ensure orderly shipment is priority to ensure delivery on time.
  • Provide product codes as needed.
  • Understand market prices and sales with the highest net returns in international markets.
  • Manage sales and utilize the best logistical scenarios regarding cost.
  • Understand and manage freight costs on a per lb. basis.
  • Assist Export Sales Manager and Director of Sales with current market trends and analytics.
  • Manage orders with customers and cold storges to ensure weekly product movement.
  • Coordinate export documentation needs and country specific labels.
  • Communicate production needs, changes and quality issues with sales manager and staff.
  • Some data entry for orders related to export sales mix.
  • Reconcile daily freezer inventories for export product mix.
  • Organize weekly freezer shipments for customer pickups.
  • Send out samples upon customer request.
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