Sales Executive-Industrial Water Treatment

Buckman

4d•Remote

About The Position

Buckman is a privately held, global specialty chemical company with headquarters in Memphis, TN, USA, committed to safeguarding the environment, maintaining safety in the workplace, and promoting sustainable development. Buckman delivers exceptional service and innovative solutions to our customers globally in the pulp and paper, leather, and water treatment sectors to help boost productivity, reduce risk, improve product quality, and provide a measurable return on investment. The purpose of this role is to drive profitable new business growth, ensuring customer retention, and strengthening relationships within assigned accounts. This role grows & maintains sales with existing customers and identifies new opportunities while ensuring operational and financial performance aligns with company objectives. It serves as the primary point of contact for strategic guidance and account growth for individual customers. This role operates in a defined geographical territory with assigned accounts / regions.

Requirements

7 - 9 years of job experience
String knowledge of Industrial Processes related to cooling & boiler chemical water treatment, basic WWT knowledge coagulation / flocculation
Experience in Sales or application of chemical products in industrial water treatment
Relationship management, prospecting and proven sales results
Drives Results - Consistently achieving results, even under tough circumstances
Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Customer Focus - Building strong customer relationships and delivering customer-centric solutions
Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder

Responsibilities

Drive year-over-year revenue growth through prospecting and closing new water applications & customers.
Identify and upsell within existing and new customers.
Prevent attrition and actively maintain relationships to support long-term retention.
Report sales pipeline in Dynamics and chemical forecasts using Connected Planning (Ackumen) and manage all opportunities in Dynamics.
Optimize product mix aligned with customer needs and profitability goals.
Execute timely and strategic price adjustments (minimum annually).
Substitute or rationalize products to improve cost-efficiency and profitability.
Maintain retention rate across assigned accounts, proactively addressing potential attrition risks.
Conduct regular strategic reviews with key stakeholders to ensure alignment and satisfaction.
Lead business reviews with customers to assess value delivered and identify opportunities
Act as the single point of contact for customer accounts.
Conduct regular strategic and business reviews with key stakeholders.
Build multi-level relationships across customer functions (operations, purchasing, etc.).
Resolve issues promptly and proactively manage account satisfaction.
Meet or exceed sales, GP%, and MPC (USD) budgets for the assigned area.
Suggest and manage customer credit limits and oversee receivables.
Ensure overdue receivables >30 days are resolved promptly.
Manage costs in line with account profitability and resource allocation plans.
Ensure alignment with contractual obligations.
Partner with customer service, planning, lab, R&D, and supply chain to align on goals.
Collaborate with field service teams to ensure high service standards without owning daily execution.
Align internally to support commercial strategies and customer needs.
Monitor application results and conduct tests for optimal performance.
Troubleshoot and resolve process issues quickly.
Write and maintain accurate service reports.
Maintain and manage customer equipment to ensure uptime and reliability.