Sales Executive- Delta Guelph Conference Centre, Guelph, ON

Hotel Equities•Guelph, ON

3d•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Sales Executive for the Delta Guelph Conference Centre in Guelph, ON. This position manages accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals (i.e., room nights, ADR, RevPAR, room rental, etc.) are achieved or exceeded. Leads the development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel. Works as a team member and mentors other sales and catering staff. The Sales Executive is a career sales professional and a top producer with hotel sales who has demonstrated through performance a commitment and expertise in direct sales.

Requirements

2+ years of Hotel Sales experience
High school diploma/Secondary qualification or equivalent.
Authorization to work in Canada.
Knowledge of travel industry, market trends, and economic factors
Knowledge of group sales process and closing techniques
Strong sales presentation skills
Effective verbal and written communication skills
Ability to prepare reports on room availability and revenue
Strong coordination and organizational skills
Basic mathematical and analytical skills
Ability to make sound business decisions
Maintain a professional appearance and grooming standards
Strong communication skills in English (written and verbal)
Positive interpersonal skills with guest-focused approach
Ability to observe and respond to emergency situations
Use of PPE as required by OSHA regulations

Nice To Haves

College degree preferred (or equivalent experience).
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.

Responsibilities

Manages accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded.
Leads the development and solicitation of business from all markets to ensure the necessary advance bookings needed for a successful and profitable operation for the hotel.
Works as a team member and mentors other sales and catering staff.
Comprehends the overall market including competitors, economic trends, supply and demand.
Verifies that business is booked within hotel parameters.
Implements process improvements and best practices.
Works with other sales team members to achieve personal and team-related revenue goals.
Verifies that business is turned over properly and in a timely fashion for quality service delivery.
Handles all group business from hotel’s top accounts.
Meets and exceeds all revenue goals.
Assists in implementing special promotions relating to direct sales segments (e.g., parties, sales blitzes).
Assists in the preparation of required reports in a timely manner.
Moves throughout property to conduct site inspections.
Maximizes revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients.
Handles account details so that all aspects of solicitation and closing are complete and documented.
Communicates with other departments to ensure proper handling and servicing of accounts.
Travels locally to conduct outside calls, promote the hotel, and review competition to develop leads.
Travels out of town to solicit business.
Prepares information for, meets with, and entertains clients as appropriate.
Represents hotel at trade shows as specified by corporate guidelines.
Sets up exhibits involving bending, stooping, lifting, and overhead work.
Assists with ordering amenities for meeting planners or VIPs.
Increases visibility of the hotel by actively participating in the community.
Keeps supervisor informed of any issues or unusual matters.
Performs duties in accordance with company policies, safety procedures, and applicable laws.
Maintains a professional and positive image of the hotel at all times.