Sales Excellence Lead, Cloud and AI Platform

Microsoft • ,

2d • $106,400 - $222,600

About The Position

The US Industry Sales Excellence Lead for Cloud & AI Platform (CAIP) is part of Microsoft’s Small Medium Enterprises and Channel (SME&C) team, which serves small and medium enterprise customers through digital sales managed accounts, field specialist teams, demand response motions, and a broad partner network. The role supports businesses in achieving digital transformation and business goals with Microsoft solutions and partners, and guides and optimizes the sales process for Segment and sales leaders aligned to CAIP in the Americas region.

This outcome-driven individual contributor supports SME&C’s current and forward-looking business goals. The role drives a predictable Rhythm of Business with cross-functional teams to achieve quality four-quarter rolling business outcomes; promotes pipeline health management and Microsoft sales methodologies; and collaborates across roles and segments to resolve issues and manage change. It requires strategic judgment, credibility with senior leaders, influence over complex decisions, and the ability to provide clarity and direction in ambiguous environments.

Requirements

• Bachelor’s degree in Business, Marketing, Sales, Finance, or a related field and 5+ years of experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field, or equivalent experience.
• 3+ years of experience using data to drive business outcomes or inform business decisions.
• 3+ years of experience managing relationships with stakeholders, clients, and/or customers.

Nice To Haves

• Bachelor’s degree in Business, Marketing, Sales, Finance, or a related field and 8+ years of experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field, or equivalent experience.
• 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.

Responsibilities

• Support execution of predictable revenue and consumption growth by segment and solution area, aligned with Microsoft sales methodology standards.
• Drive and guide consistent sales excellence discipline, governance, and partner insights within and across Enterprise, Global Partner Solutions, and SME&C.
• Implement evolving and new Microsoft Sales strategies, processes, and objectives to drive sustainable growth and improved sales performance.
• Partner with segment leads, Finance, and Business and Sales Operations (BSO/SOPM) on fiscal-year planning workstreams requiring sales excellence support.
• Drive a predictable Rhythm of Business with cross-functional teams to ensure quality four-quarter rolling business outcomes.
• Work with Segment and Sales leaders to instill sales process discipline in pipeline health management and guide sales leaders on Microsoft sales methodologies.
• Collaborate across roles and segments to proactively seek resolution and manage change within the segment.
• Provide forward-looking performance recommendations for the segment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior