Sales & Events Manager

Residence Inn by Marriott Big Sky/The Wilson Hotel•Big Sky, MT

3d•$70,000 - $80,000•Onsite

About The Position

Manage accounts to achieve guest satisfaction and to solicit past and new business ensuring all revenue goals are achieved or exceeded. This role involves maximizing revenue by selling all facets of the hotel to previous, current, and potential clients, using professional sales techniques to negotiate terms and conditions, and managing accounts to ensure all aspects of solicitation and closing are complete and documented. The position also requires coordinating various departments' participation in servicing accounts, maintaining hotel relationships with key accounts, developing and conducting persuasive sales presentations, articulating and leveraging hotel benefits to close sales, traveling locally for outside calls, promoting the hotel, reviewing competition, and representing the hotel at trade shows. Additionally, the role involves overseeing all catering sales, driving new events and group business through prospecting and lead generation, qualifying and converting inquiries, leading client engagement, negotiating contracts, managing the RFP process, overseeing events from inquiry to billing, providing reporting on pipeline and sales activity, developing BEOs, floor plans, and event proposals, collaborating with Revenue Management, and managing function space inventory and utilization. The Sales & Events Manager will also coordinate with operations, F&B, and external vendors to deliver seamless events.

Requirements

Proven track record in sales required
2–3+ years of experience in event, group sales, or catering within hospitality
Strong understanding of event operations, F&B, and space optimization
Proven ability to manage multiple events and priorities in a fast-paced environment
Excellent communication, organization, and client-facing skills
Experience with Fosse, CVENT, Salesforce, and Microsoft Office; Canva a plus
Flexible schedule with the ability to support events as needed

Nice To Haves

previous hospitality sales experience preferred
Associate’s or Bachelor’s degree in Hospitality or related industry preferred
Experience in a comparable market preferred

Responsibilities

Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
Manage accounts ensuring pertinent aspects of solicitation and closing are complete and documented.
Coordinate various departments' participation in servicing accounts.
Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
Develop and conduct persuasive verbal sales presentations to prospective clients.
Articulate and leverage the benefits of the hotel to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel and review competition.
Represent the hotel at trade shows.
Follow sustainability guidelines and practices related to HHM’s EarthView program.
Perform other duties as requested by management.
Oversee all catering sales, targeted towards existing and new corporate and social markets.
Drive new events and group business through proactive prospecting and lead generation.
Qualify and convert inquiries from all channels, including CVENT, Marriott, and direct leads.
Lead client engagement through site tours, presentations, and ongoing relationship management.
Negotiate contracts and manage the full RFP process with a focus on profitable outcomes.
Oversee events from initial inquiry through execution and final billing.
Provide clear reporting on pipeline, production, and sales activity.
Develop BEOs, floor plans, and event proposals in partnership with internal teams.
Collaborate closely with Revenue Management to ensure timely, strategic responses.
Manage function space inventory and optimize pricing and utilization.
Coordinate with operations, F&B, and external vendors to deliver seamless events.