Sales & Events Coordinator

Riverside EpiCenter • Mableton, GA

4d

About The Position

The Sales Coordinator serves as a front-line ambassador for Riverside EpiCenter, managing inbound event inquiries, cultivating client relationships, preparing proposals and agreements, and guiding clients through the sales process from initial contact to event confirmation. This position combines consultative selling, exceptional customer service, administrative precision, and operational coordination to create an outstanding client experience while contributing to Riverside EpiCenter's revenue growth. The ideal candidate is organized, responsive, relationship-driven, technologically proficient, and motivated by achieving sales goals while delivering an EPIC customer experience.

Requirements

• Bachelor's degree preferred (or equivalent professional experience)
• 2–5 years of experience in: Event sales, Hospitality, Conference centers, Hotels, Corporate event planning, Venue management, Customer relationship management
• Excellent written and verbal communication
• Strong organizational skills
• Ability to manage multiple deadlines simultaneously
• Professional appearance and presentation
• High attention to detail
• Strong Microsoft Office proficiency
• Experience working within CRM and event management software

Nice To Haves

• Experience selling or coordinating: Corporate meetings, Conferences, Weddings, Social events, Church events, Government meetings, Nonprofit events, Productions, Entertainment events, Film or television productions

Responsibilities

• Respond to inquiries, qualify prospects, conduct facility tours, prepare proposals, and consistently follow up to convert leads into confirmed bookings.
• Serve as the primary point of contact throughout the sales process, provide a hospitality-first experience, and develop relationships that generate repeat business and referrals.
• Maintain an active prospect pipeline, document all sales activity in the CRM, and consistently move opportunities toward commitment and booking.
• Create accurate estimates, proposals, contracts, rental agreements, and supporting documentation while ensuring pricing, room selections, event details, and client requirements are complete and accurate.
• Coordinate deposits, payment schedules, contract execution, and organized electronic client files.
• Identify and recommend additional services, amenities, and event enhancements that support client needs and increase revenue.
• Partner with Event Operations, Technical Services, Catering, Entertainment, Marketing, Accounting, EPIC Experience, and Facility Operations to ensure successful event execution and seamless client handoffs.
• Maintain rapid response times, accurate CRM and proposal documentation, consistent follow-up, strong proposal-to-booking conversion, high client satisfaction, and achievement of individual and departmental sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level