Sales and Events Coordinator

Virgin Hotels Central Services LLCNashville, TN
$0 - $23Onsite

About The Position

The Sales & Events Coordinator supports the sales team administratively to produce unrivaled hotel events and guest experiences. The details include organizing and coordinating event setup requests, guest chamber reservations, contracts and proposals, amenities and other administrative bits and bobs that come up. Communication and collaboration are king (or queen) and although this position starts on the sales team, they work with every hotel department to ensure each guest stay or group goes off without a hitch. It helps if the guest sings our praises too.

Requirements

  • Great team player with the ability to create excellent working relationships across the group.
  • Collaborative approach with all departments, particularly food & beverage and the sales & marketing and events team.
  • Ability to resolve potential conflicts swiftly and effortlessly.
  • Strong communication and presentation skills to all levels of management.
  • Creativity and innovation are essential.
  • Ability to think outside the box and approach all issues with a fresh approach.
  • Ability to anticipate needs and over deliver wherever possible.
  • Candidates must think on their feet and use their initiative to solve problems and deliver solutions.
  • Excellent customer relations, communication, presentation, and organization skills.
  • Comply with all safety and health department procedures, as well as, all state and federal liquor laws.
  • Able to change direction and work on multiple project aspects at once.
  • Enthusiastic, passionate, able to enthuse and motivate others.
  • Leadership ability and behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service.
  • Current, legal and unrestricted ability to work in the United States.
  • High school equivalent or education required.
  • Minimum 1-2 years of previous sales administrative experience.
  • Ability to clearly and pleasantly communicate in English with clients, guests, vendors, teammates/management, in person, in writing and on the telephone.
  • Proficient in MS Outlook, Excel, Word and PowerPoint.

Responsibilities

  • Answer the phone professionally and represent the Virgin Hotels brand.
  • Prepare contracts, proposals, emails, mailing lists, and invoices.
  • Assist with reporting and compiling statistics.
  • Organize guest room blocks, banquet event orders, amenities, setup requests, and guest chamber reservations.
  • Participate in collaborative meetings and assist in planning client events.
  • Support catering by preparing client overviews, distributing information, prepping guest chambers, and brainstorming amenities for site inspections.
  • Support Sales Managers by preparing materials for sales trips or tradeshows.
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