Sales & Event Manager
About The Position
We are looking for a highly motivated, creative, customer-focused leader to join our team as a Conference Planning Manager. To be successful in this role, this individual must be self-motivated, demonstrate a thorough knowledge of event execution, food and beverage, and space optimization to drive conference revenue. The Conference Planning Manager will work closely with the conference services team with a hands-on approach, providing exceptional support and customer service to hotel and conference center guests and meeting planners. This role is at the Texas A&M Hotel and Conference Center in College Station, Texas, managed by Pyramid Global Hospitality. The property has 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, hosting a variety of guests and events. The company culture emphasizes 'Howdy Hospitality' and the 'Aggie Path of P.R.I.D.E.' (Positivity, Respect, Integrity, Dedication, Excellence).
Requirements
- High school diploma or equivalent
- 2 years previous experience in planning events in the hospitality industry
- Knowledge of and experience in menu planning and service coordination
- Highly developed communication skills
- Excellent organizational skills and detail oriented
- Computer literate in Microsoft Word, Publisher and with Delphi system experience preferred
Nice To Haves
- College degree preferred or equivalent work experience
- Working knowledge of a hotel, including the relationships between departments
Responsibilities
- Responds to all inquiries for events.
- Manages groups/events that do not have guest room services.
- Coordinates all aspects and details of the event with the event requestor including menu planning, service details, pricing, and payment.
- Prepares catering proposals, contracts, and event orders.
- Follows up on all event details with the necessary resource providers to include but not limited to Banquet Manager, Executive Chef, Audio-Visual Technicians, Equipment Rentals, etc.
- Communicates with the event requestor effectively and on a timely basis.
- Maintains guest history log of needs and preferences of event requestors and specific groups.
- Utilizes effective cost control processes when suggesting products and services.
- Works with the chef to provide seasonal offerings and special menus when appropriate.
- Maintains a resource log of approved outside providers of event services and maintains effective working relationships with these vendors.
- Supervises the accurate recording and compiling of information, correctly retaining records, files, and logs in accordance with established procedures.
- Ensures orderly and accurate catering files and that computerization of such files is maintained.
- Perform other related duties as requested Director of Conference Services.
- Recommend profit improvements to Director of Conference Services.
- Practice safety standards and report any unsafe conditions to the Director of Conference Services.
Benefits
- 401k with a company match and immediate vesting after 90 days of service
- Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household
- Extensive training programs for hospitality and non-hospitality skillsets
- Pet insurance discounts
- Discounts at hundreds of properties nationwide in the Pyramid Global portfolio
- Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance
- Tuition/education reimbursement eligibility after 12 months of service
- Paid time off
- Retirement
- Employee discounts at hundreds of US and international properties
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
