Sales & Event Coordinator

AccorHotel•Washington, DC

9d•$31 - $31•Hybrid

About The Position

At Sofitel, we blend refined French elegance with sincere hospitality to create unforgettable experiences. As a Sales & Event Coordinator, you will serve as a key ambassador of the brand, supporting the full lifecycle of luxury group and event business—from initial inquiry through flawless execution. This hybrid role is designed for a polished, detail-oriented professional who thrives in a fast-paced, luxury environment. You will balance administrative precision, event coordination, and proactive sales engagement while delivering the elevated service and personalized attention that defines the Sofitel experience.

Requirements

Previous experience in luxury hospitality, sales, catering, or event coordination preferred
Passion for delivering exceptional, personalized guest service
Outstanding communication skills with a refined, professional presence
Strong organizational and multitasking abilities with exceptional attention to detail
Ability to anticipate needs and solve problems with poise and efficiency
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Familiarity with Opera, Delphi, or similar hospitality systems preferred
Ability to work both independently and collaboratively in a dynamic environment
High school diploma required
Must be legally authorized to work in the U.S.A. Sofitel Washington DC Lafayette Square is unable to assist with work authorization.

Nice To Haves

Bachelor’s degree preferred

Responsibilities

Curate and cultivate meaningful relationships with clients, meeting planners, and partners, delivering bespoke service at every touchpoint
Respond to inquiries with elegance, efficiency, and personalization reflective of Sofitel standards
Support revenue generation through lead qualification, proposal preparation, and strategic follow-up
Identify opportunities to enhance the guest experience through thoughtful upselling of rooms, catering, and signature services
Participate in site inspections, client meetings, and presentations, showcasing the hotel’s unique offerings and refined aesthetic
Represent Sofitel with professionalism, passion, and pride, embodying the brand’s culture of excellence
Orchestrate the planning and coordination of meetings, events, and group experiences with meticulous attention to detail
Serve as a dedicated liaison for clients, ensuring seamless communication and an elevated planning experience
Assist in developing event timelines, function details, and catering requirements aligned with client expectations
Attend pre-conference and planning meetings, ensuring clarity, alignment, and flawless execution
Partner with Culinary, Banquets, and Operations teams to bring each event to life with precision and sophistication
Anticipate needs and resolve challenges proactively to deliver memorable, luxury experiences
Manage group room blocks, rooming lists, and reservations within Opera, Delphi, or related systems
Maintain the integrity of group inventory, monitoring cut-off dates and collaborating with Revenue Management to optimize availability
Process all reservation updates with accuracy and discretion, ensuring adherence to brand standards and policies
Communicate effectively with internal teams regarding changes, forecasts, and group performance
Support revenue optimization through reporting, data accuracy, and proactive inventory management
Provide comprehensive administrative support to the Sales & Catering team, ensuring smooth daily operations
Maintain impeccable organization of client files, contracts, and correspondence
Audit and update Delphi system entries to ensure precision and compliance with Sofitel standards
Prepare reports, presentations, and communications with a high level of professionalism
Coordinate schedules, appointments, and internal communications across departments
Contribute to a polished, efficient, and collaborative office environment