Sales Estimator

Unicorn Trades Inc.•Snohomish, WA

4d•Onsite

About The Position

The Drain Doctors is a family-owned business with over 20 years of experience in plumbing and drainage repair, maintenance, and service. We are seeking motivated individuals to join our growing team. Our company values of Transparency, Humility, Integrity, Collaboration, Growth Mindset, and Finishing Strong guide our work. As a Sales Estimator, you will meet with customers, inspect properties to identify drainage or water-management problems, develop practical solutions, prepare clear and accurate estimates, and explain issues and solutions to customers. You will also present options, discuss pricing, ask for business, follow up on leads, document all interactions in our CRM, and provide essential information to our installation team. Collaboration with Sales, Dispatch, Operations, and field teams is key, as is participation in training, coaching, and professional development to meet performance and customer-service goals.

Requirements

Communicate well and genuinely enjoy working with people.
Are naturally curious and like solving problems.
Listen before jumping to a solution.
Are comfortable discussing pricing and asking for the sale.
Have strong organizational and follow-up habits.
Are mechanically or technically inclined.
Are comfortable learning and using technology.
Accept coaching and feedback well.
Take ownership of your performance.
Enjoy working as part of a team.
Want to keep learning and developing professionally.
Valid driver's license and acceptable driving record required.

Nice To Haves

Experience in drainage, plumbing, construction, estimating or in-home sales can be helpful, but it isn't the only path into this position.
We're interested in finding the right person with the right combination of communication skills, problem-solving ability, aptitude, accountability and willingness to learn.

Responsibilities

Meet with customers and listen carefully to their concerns.
Inspect properties and help identify the underlying drainage or water-management problem.
Evaluate site conditions and develop practical solutions.
Prepare clear, accurate and complete estimates.
Explain problems and solutions in a way customers can understand.
Present options, discuss pricing and confidently ask for the opportunity to earn the customer's business.
Follow up consistently on open estimates and customer opportunities.
Document inspections, estimates, photos, measurements and customer communication in our CRM.
Provide our installation team with the information they need to successfully complete the project.
Work closely with Sales, Dispatch, Operations and our field teams.
Participate in training, coaching, ride-alongs and ongoing professional development.
Work toward established performance and customer-service goals.