Sales Engineer-Digital Health & RCM

MEDEVOLVE INC•Little Rock, AR

25d•Onsite

About The Position

We are seeking an experienced Sales Engineer to join our team. This role is crucial in supporting our sales efforts by providing technical expertise and demonstrating the value of our Effective Intelligence® platform, particularly in the areas of Revenue Cycle Management (RCM) and digital health. You will be responsible for conducting technical discovery, delivering compelling product demonstrations, responding to RFPs, and building proof-of-concept workflows. Your deep understanding of RCM processes, healthcare interoperability standards, and various EHR/PM platforms will be essential in de-risking technical objections and facilitating smooth sales-to-implementation handoffs. You will also collaborate closely with Account Executives, Product, Engineering, and Customer Success teams, acting as a key technical resource throughout the sales cycle and beyond.

Requirements

5+ years of experience in a Sales Engineer, Solutions Consultant, or Pre-Sales role within healthcare IT or digital health.
Demonstrated expertise in revenue cycle management — billing, coding, denial management, payer contracting — from a vendor, payer, or provider operations background.
Hands-on experience with EHR and practice management platforms (Epic, Athenahealth, eClinicalWorks, NextGen, Greenway, or similar).
Strong understanding of healthcare interoperability standards: HL7 v2, FHIR R4, X12 EDI (837/835/270/271), and REST API integrations.
Ability to deliver polished executive-level presentations to C-suite stakeholders (CFOs, CIOs, CMIOs, Revenue Cycle Directors).
Proven track record supporting complex, multi-stakeholder enterprise SaaS deals of $250K+.
Exceptional written and verbal communication skills; ability to distill technical complexity into business value.
Bachelor's degree in Healthcare Administration, Health Informatics, Business, Computer Science, or related field.

Nice To Haves

Experience with AI/ML-powered RCM platforms, predictive analytics, or workflow automation tools in a healthcare revenue cycle context.
Familiarity with value-based care models, MSSP/ACO structures, or alternative payment arrangements.
CPC (Certified Professional Coder), CRCR (Certified Revenue Cycle Representative), or CHFP (Certified Healthcare Financial Professional) certification.
Prior experience at an RCM services company, health system revenue cycle department, or digital health startup.
Knowledge of HIPAA technical safeguard requirements and healthcare data security frameworks (HITRUST, SOC 2 Type II).
Experience with HubSpot CRM, Gong, or other sales intelligence platforms.
MBA or Master's in Health Administration, or a related field.

Responsibilities

Conduct in-depth needs assessments with prospects to identify RCM pain points, workflow inefficiencies, and integration requirements.
Provide compelling product demonstrations, translating platform capabilities into ROI narratives tailored to prospect needs.
Respond to RFPs, RFIs, and security questionnaires with technically accurate and commercially compelling content.
Build custom proof-of-concept workflows and sandbox environments to address technical objections.
Lead scoping sessions to define integration requirements, data migration paths, and go-live timelines.
Act as a subject matter expert on end-to-end revenue cycle workflows, including patient access, charge capture, coding, claims submission, payer adjudication, denial management, and payment posting.
Advise prospects on industry benchmarks, compliance standards (HIPAA, CMS guidelines), and best practices for optimizing net collection rates and reducing days in AR.
Translate complex billing regulations and payer rules into clear product requirements and sales narratives.
Stay current on payer policy changes, ICD-10/CPT coding updates, and CMS reimbursement rule changes.
Guide prospects through integration architecture discussions, including EHR/PM connectivity, HL7/FHIR standards, and API-based data exchange.
Collaborate with Implementation and Engineering to validate technical feasibility before contract execution.
Document integration specifications and solution designs for a smooth Sales-to-Implementation handoff.
Evaluate prospect IT environments and identify risks or dependencies impacting go-live success.
Partner with Account Executives as the primary technical resource throughout the sales cycle.
Provide structured feedback to Product and Engineering based on prospect objections, feature gaps, and competitive intelligence.
Participate in trade shows, conferences, and webinars as a thought leader.
Contribute to Sales Enablement by developing technical playbooks, competitive battlecards, and demo scripts.
Lead transition briefings with Implementation and Customer Success post-contract, ensuring documentation of technical and operational commitments.
Support pilot programs and early deployments to validate solution performance and accelerate customer time-to-value.