Sales Engineer

Hoffman & Hoffman Inc•Atlanta, GA

2d•Hybrid

About The Position

Hoffman Hydronics (HHY) provides hydronic HVAC, engineered plumbing solutions and steam systems for commercial buildings, schools, hospitals, universities and manufacturers. Our team of experts works with you to increase comfort, reduce energy consumption, and extend the life of your HVAC equipment. As an industry leader in HVAC, HHY is proud to partner with first-class manufacturers to provide hydronic solutions for all industries, building types, and occupant needs. Voted one of the Best Employers in NC in 2016, 2017, 2018 and 2019 by Business North Carolina Magazine, Hoffman Hydronics is actively seeking qualified Sales Engineers.

Requirements

Bachelor’s Degree in Engineering from an accredited college or university or an equivalent combination of education and experience
4+ or more years of prior sales experience in the HVAC industry
Demonstrated understanding of hydronics/pumping systems
Product and vendor knowledge
A strong sales presence
Detail oriented, professional attitude, reliable
Ability to work independently and within a team with emphasis on accuracy and timeliness
Must possess a personal need to consistently produce accurate and thorough results
Superior written, oral and presentation skills
Proven problem solving, leadership and listening skills

Responsibilities

Have a strong understanding of hydronic/pumping systems.
Have a strong understanding on steam systems.
Able to select and specify pumps and pump-related equipment.
Have experience working with engineering firms and end users to select and specify steam & hydronic equipment.
Have excellent presentation skills with experience conducting lunch and learns.
Understand and leverage the sales process
Identify and respond to customer needs, including generating quotes and closing orders
Develop and maintain a network of contacts, an assigned customer base and a full pipeline of opportunities that assures sales goal attainment
Utilize current and create new, innovative sales tools to effectively plan and increase business opportunity in accounts
Ensure customer satisfaction with our products and services
Develop and propose changes in equipment, processes, or use of materials or services which would result in cost reduction or improvement in operations
Monitor sales trends and product performance results
Continually enhance sales skills and product knowledge
Build relationships with commercial and industrial customers.
Upholding and adhering to Hoffman Hydronics Core Values
Working with other branch personnel to ensure great customer service from order to product delivery and beyond.
Answering customer inquiries and responding to special requests
Collecting, organizing, and assembling data for reports, presentations, and/or special projects
Developing owner sales plans and generates successful sales with core customers.
Maintaining records of sales, customer information and requests by updating in ERP
Maintaining customer satisfaction by investigating concerns, implementing corrective action and communicating with customers and staff as needed
Communicating customer perceptions by gathering customer feedback and sharing information with management
Working closely as a team member with other parts of the business
Contacting responsible parties for purpose of securing renewal of service agreements