Sales Engineer
About The Position
Reporting to the VP of Sales, we are seeking a technically skilled and customer-focused Sales Engineer to join our team in Carlisle, PA. In this role, you’ll support the sales of Wave Central products by providing the technical expertise that helps customers understand, evaluate, and select our COFDM, Mesh, and Remote Production (REMI) solutions. You’ll play a key role in pre-sales engagements—delivering demonstrations, preparing evaluation systems, answering technical questions, and helping customers navigate system capabilities and workflows. As a technical authority within the sales organization, you’ll ensure demo equipment is properly configured, maintained, and ready for deployment. You’ll participate in field demos, trade shows, and customer visits, while also gathering customer insights to support product improvements and feature development across Wave Central’s portfolio.
Requirements
- Background in IT with a strong emphasis on IP networking
- Experience delivering technical demos or customer presentations
- Pre-sales technical support experience
- Ability to explain complex concepts in simple, relatable terms
- Strong understanding of IP networking fundamentals (Layer 2/Layer 3, VLANs, multicast, unicast)
- Experience configuring and troubleshooting IP networking equipment
- Familiarity with Mesh networking technologies (MANET, COFDM Mesh)
- Experience with IP video workflows and streaming protocols (RTSP, multicast, MPEG-TS, SRT)
- Proficiency with diagnostic tools such as Wireshark and iPerf
Nice To Haves
- Background in RF technology (Preferred, but not essential)
Responsibilities
- Explaining product specifications, system architectures, and technical concepts clearly to prospective customers
- Conducting technical demos, evaluations, and training sessions for both customers and internal teams
- Addressing technical questions, objections, and workflow challenges during the sales cycle
- Preparing, validating, documenting, and maintaining demo and loaner equipment
- Participating in customer visits, field demonstrations, and trade show events
- Reviewing and validating systems when returned, ensuring readiness for future use
- Staying up to date on industry trends, competitive technologies, and emerging solutions
- Providing feedback to Product Management and Engineering on customer needs, feature requests, and system improvements
Benefits
- Our staff receive 15 days accrued paid time off per year, 9 Federal holidays, an opportunity to join our sponsored health and welfare plan, a generous 401k plan with matching employer contribution, an Employee Assistance Program, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
