Sales Engineer
About The Position
In this role, you will serve as a consultant to prospects and customers, helping them see a future where they use Swoogo as their event management platform. You will train and support trial users as they get their hands on Swoogo for the first time. You will identify and pursue selling opportunities collaboratively with Swoogo sellers, learning and applying the SPICED sales methodology. You will listen, discover, and discuss customers’ challenges, complex workflows, and nuanced needs, and work with them to find a fit within Swoogo. You will develop and document proof of concepts and enablement materials. You will also qualify and recommend partner solutions to deliver a comprehensive event tech ecosystem. Additionally, you will empathize with our customers’ changing roles and innovate new ways to use our tools to help them.
Requirements
- 3 - 5 years of selling or technical experience working in SaaS
- Strong technical chops; ability to hold your own with our developers and engineers
- Polished communication skills; professional and client-friendly demeanor
- Ability to multitask and juggle commitments from multiple internal and external stakeholders
- Previous experience working remotely – our whole team is distributed
Nice To Haves
- Experience working in sales or owning a quota
- Worked in/with event technology or event operations
- Have a deep understanding of privacy frameworks such as GDPR and CCPA
- Worked in/with one or more of our integration partners (Salesforce, Marketo, HubSpot)
Responsibilities
- Serve as a consultant to prospects and customers, helping them see a future where they use Swoogo as their event management platform.
- Train and support trial users as they get their hands on Swoogo for the first time.
- Identify and pursue selling opportunities collaboratively with Swoogo sellers, learning and applying the SPICED sales methodology.
- Listen, discover, and discuss customers’ challenges, complex workflows, and nuanced needs, and work with them to find a fit within Swoogo.
- Develop and document proof of concepts and enablement materials.
- Qualify and recommend partner solutions to deliver a comprehensive event tech ecosystem.
- Empathize with our customers’ changing roles and innovate new ways to use our tools to help them.
Benefits
- Learn more about Swoogo, how we work, and our Perks & Benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
