Sales Engineer, Midwest

Axis Communications AB•Milwaukee, WI

1d•Hybrid

About The Position

The Sales Engineer will have the primary responsibilities of working with the sales team and partners on pre-sales solutions and technical issues. The services provided include advising, implementing, educating and designing solutions based on Axis hardware and software. The role will have an emphasis on providing field and design services across the entire portfolio of Axis products.

Requirements

Extensive system design and integration experience (site surveys, camera placement, network design, bandwidth/storage calculations, pixels on target, application drawings (Visio, CAD), etc
Strong networking knowledge (TCP/IP, Routers, Switches, VPN’s, etc.)
Extensive knowledge of image quality, video transport protocols and compression technologies
Strong sales mentality and customer relationship skills
Proven ability to work in cross functional teams and business units
Positive customer-centric attitude
Excellent written/verbal communication and presentation skills
Bachelors’ Degree or post-secondary diploma in information technology (IT), networking, computer science, or security and information risk management
3+ years’ industry experience in customer facing roles related to: systems design, engineering, project management, integration, and/or development.

Responsibilities

Acts as a role of subject matter expert for design tasks and maintains/updates AEC equipment and network.
Responsible for supporting Axis based solutions primarily in a pre-sales capacity.
Manage pre-sales research, site design, integration questions, proof-of-concept work
Assist with virtual sales calls, partner trainings, walkthroughs
Advises and makes recommendations involving Axis hardware and software platforms.
Provides design training, system design and best practices for Axis Sales organization, channel partners, program partners and end customers as required.
Analyze tech support cases in the area for trends, outstanding cases and other potential issues and engage sales team as needed
Follow up/management of escalated tech support tickets
Educates and disseminates information on best practices both internally and externally.
Researches and identifies ways to provide better services and offerings to Axis partners.