Sales Engineer

Optimax Systems • Ontario, NY

13d

About The Position

As a Sales Engineer at Optimax Systems, you will be at the forefront of our mission to enable customer success. This role is responsible for creating high-value customer relationships, identifying and securing new business opportunities, and serving as a technical liaison between our customers and internal engineering and production teams. You will be instrumental in translating customer needs into manufacturable optical solutions, delivering exceptional service, and helping customers achieve their mission goals.

Through On the Job Training (OJT), the Sales Engineer will:
Build and maintain strong, trust-based relationships with new and existing customers across key markets.
Serve as a primary high-level technical and commercial point of contact, understanding customer requirements and ensuring alignment with Optimax capabilities.
Lead the quoting process by assessing customer specifications, working with engineering, and developing solutions that meet performance, delivery, and budget goals.
Drive new business growth by identifying opportunities, nurturing leads, and converting customer needs into booked orders.
Represent Optimax at customer meetings, industry events, trade shows, and technical conferences to promote capabilities and expand brand awareness.
Monitor market trends, customer roadmaps, and competitive landscapes to inform strategic direction and uncover new opportunities.
Collaborate cross-functionally with engineering, manufacturing, and leadership to ensure successful program execution and customer satisfaction.
Navigate changing priorities, complex technical requirements, and dynamic timelines while maintaining a commitment to customer success.

Advancement through the Sales Engineer ranks is attained via increasing levels of education, experience, industrial skills, math skills, computing skills, responsibility and leadership potential and effectiveness.

Requirements

• 3+ years of experience in technical sales, business development, or customer-facing engineering roles in high-tech manufacturing or optics preferred
• Strong interpersonal, communication, and relationship-building skills.
• Demonstrated ability to understand and explain complex technical concepts to both technical and non-technical audiences.
• Self-motivated, resourceful, and eager to contribute in a collaborative, fast-paced environment.
• Willingness to travel as needed (10-20%).
• Bachelor s degree in Optical Engineering, Physics, Mechanical Engineering, or a related technical field (or equivalent experience).

Responsibilities

• Build and maintain strong, trust-based relationships with new and existing customers across key markets.
• Serve as a primary high-level technical and commercial point of contact, understanding customer requirements and ensuring alignment with Optimax capabilities.
• Lead the quoting process by assessing customer specifications, working with engineering, and developing solutions that meet performance, delivery, and budget goals.
• Drive new business growth by identifying opportunities, nurturing leads, and converting customer needs into booked orders.
• Represent Optimax at customer meetings, industry events, trade shows, and technical conferences to promote capabilities and expand brand awareness.
• Monitor market trends, customer roadmaps, and competitive landscapes to inform strategic direction and uncover new opportunities.
• Collaborate cross-functionally with engineering, manufacturing, and leadership to ensure successful program execution and customer satisfaction.
• Navigate changing priorities, complex technical requirements, and dynamic timelines while maintaining a commitment to customer success.

Benefits

• Bonus : 25% Monthly Profit Sharing
• Tuition Assistance : Support for continuing education
• Health Insurance : Medical, Dental, and Vision options
• 401(k) : Retirement plan with employer match
• Paid Time Off : Generous vacation and paid holidays
• Other Benefits : Life Insurance, Disability Insurance, Health Savings Account (HSA)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees