Sales Engineer

Hirsch

8d•$125,000 - $130,000

About The Position

The Sales Engineer works alongside the Regional Sales Manager, other sales engineers, technicians and Product Managers to accelerate the sales cycle for all Hirsch products. Primary responsibilities include representing all technical aspects of how the Hirsch solutions solve specific customer problems. Major job functions include product demonstrations, on site customer presentations, assessing and documenting business and technical use cases, technical proof of concepts, RFI/RFP responses, and preparing technical proposals.

Requirements

Minimum 2 years of technical experience with Physical Access Control Systems and related hardware/devices
Hirsch or Hirsch product line knowledge
Experience as a Sales Engineer or equivalent role
B.S. Degree in Computer Science, Information or a related technical discipline or equivalent work experience
Working knowledge of the following systems: Windows Server 2008 and 2012, Windows 7, SQL Server 2005, 2008, and 2012
Expertise in Identity Management, PKI and Smartcard technologies
Working knowledge of Active Directory, Group Policy, DHCP, DNS, IIS. (Architecture, design, disaster recovery and troubleshooting.)
Superior problem-solving and troubleshooting skills at the System Engineer level
Exceptional customer service, overall communication, and technical writing skills
Ability to communicate and work with other internal departments
Ability to work independently with minimal management supervision and as part of the team
Demonstrated aptitude for providing exceptional customer service in politically charged environments
Ability to enhance the technical expertise of peers via the development of system training, mentoring of new hires, and team content development
Ability to apply technology to improve existing products and systems at customers and for internal use
Ability to actively participate in team support by proposing and implementing solutions
Experience in sales of IT-Infrastructure devices and solutions
>25% travel required

Nice To Haves

MCSE/MCITP, CCNA, Security+, Network+ preferred. Will consider related field (or equivalent) experience
Previous experience with Government agencies highly desired
Previous experience traveling for work is greatly desired

Responsibilities

Support the Hirsch Enterprise Sales and Channel teams in selling Hirsch's solutions and related services to prospective and existing clients establishing alignment and close collaboration with inside sales, sales management, product management, professional services, and partners
Present & promote the technical benefits of Hirsch Technologies and Solutions both within Hirsch and to regional markets (events, partners & end-customers)
Engage in the qualification process of customer / partner leads and opportunities. Once deals are qualified, and building on prior information discovery sessions, conduct on-site scoping sessions with C-level executives and their direct reports to identify and recommend implementation scope, including phasing and pricing
Participate in strategic account planning sessions, territory reviews, and deal specific account strategy calls to identify how Sales Engineering can increase Hirsch's competitive position by being a differentiator in the sales cycle
Provide strategic technical assessment and detail in response to RFP / RFI requests from qualified opportunities
Motivate and ensure the technical readiness of partners working with sales & marketing, ensure the currency of our partner's capability to sell and support Hirsch
Plan and oversee pre-sales technical evaluation and experience
Provide technical support on-site, as well as via telephone, and electronic media during the pre-sales phase
Gather & provide market intelligence together with partner/customer feedback to the Product Marketing & Management teams