Sales Engineer - USA, Remote

Wildix
$100,000 - $140,000Remote

About The Position

The Sales Engineer drives sales by providing technical expertise, solution design, and partner support. This role boosts sales velocity, improves partner performance, enhances customer satisfaction, and increases team efficiency, leading to significant revenue growth. Wildix is a global leader in Unified Communications & Collaboration as a Service (UCaaS) and is on a mission to redefine how businesses connect. Our secure, web-based and AI-powered solutions help companies around the world collaborate smarter, serve customers better and grow stronger. Wildix was founded in 2005 and is one of the world’s fastest-growing UCaaS companies, with over 300 team members from 15+ nationalities, working across Europe, the UK, the Americas and beyond. We serve businesses in 135+ countries through a partner-first ecosystem. As a remote-first company, Wildix relies on its own platform every day to collaborate globally and innovate fast. The company offers real opportunities to advance your career as we scale, making an impact in a global team that’s shaping the future of work. Wildix’s mission is clear: Empower companies worldwide with seamless communication solutions that drive productivity, efficiency, and growth.

Requirements

  • Proven experience in a pre-sales or sales engineering or technical consulting role in the UCaaS, CCaaS or telecommunications industry.
  • Strong understanding of Unified Communications technologies, including VoIP, video conferencing, messaging, and collaboration tools.
  • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences.
  • Ability to work collaboratively in a fast-paced, team-oriented environment.
  • Experience in setting up UCaaS solutions like PBXs
  • Familiarity with AI-Driven Business Intelligence

Nice To Haves

  • Automation & Integration Expertise
  • Experience creating scalable technical assets.

Responsibilities

  • Engage with potential clients to understand their business needs and technical requirements, providing expert advice on Wildix UCaaS solutions
  • Conduct detailed assessments of client infrastructure to recommend appropriate solutions
  • Collaborate with the sales team to design customized UCaaS solutions, including network design, integration strategies, and deployment plans
  • Develop comprehensive solution architectures and create detailed proposals, diagrams, and presentations for clients
  • Maintain expertise in Wildix UCaaS products, features, and capabilities, staying updated on industry trends and providing guidance to internal teams and clients
  • Conduct engaging product demonstrations tailored to specific client requirements, addressing technical inquiries and ensuring client understanding
  • Support the sales team throughout the sales cycle, from lead qualification to deal closure, addressing technical objections and negotiating technical aspects of contracts
  • Provide feedback to the product development team based on client requirements and market trends
  • Contribute to the development of sales enablement materials, technical documentation, and training resources
  • Set-up a Wildix solution like PBX and support new partners in their first implementations if required.

Benefits

  • Generous Time Off
  • Top-Tier Tech (Macs)
  • Career Growth & Development
  • Compensation between $100K and $140K gross per year, including base salary and commissions.
  • Health Benefits – Access to Major Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Basic Life and AD&D coverage
  • Retirement Plan – 401(k) plan
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