Sales Engineer

Pico•New York, NY

10d•$110,000 - $130,000•Hybrid

About The Position

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions. As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle. We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo. Pico is currently seeking candidates for a Sales Engineer position. A Pico Sales Engineer has a thorough understanding of all existing and in-development Pico products and services in addition to the competitive landscape; s/he must also have strong project management skills, attention to detail, outstanding oral/written communication skills and will thrive within a fast paced and, at times, demanding environment. This position will report to Pico’s Global Head of Sales Engineering and will interact directly with sophisticated, nano/microsecond sensitive trading firms in addition to internal sales, account management, product management and development staff. The Sales Engineer will adopt existing Internal Engineering standards to create client specific designs for implementation. Work with Senior Members of Internal Engineering Teams on bespoke client solutions as they arise, and templatize these solutions for future use after approval by the Engineering steering committee.

Requirements

In-depth knowledge of Financial Extranets, Server hardware, market data, low-latency trading infrastructure, and the financial technology landscape.
Strong understanding of networking concepts and protocols
Strong written, oral and interpersonal communication skills
Ability to prioritise, multitask and take direction
Proficient in Microsoft Office suite – Visio, Excel and Powerpoint in particular
Strong problem solving and analytical skills
Demonstrated ability to take initiative and interact with all levels of management; self starter
Team player
Energetic, enthusiastic and organised
5+ years’ work experience in financial technology sales engineering
Bachelor’s degree in Computer Science or related
Experience with Salesforce and JIRA
Understanding of the datacenter colocation environment
Understanding of networking concepts and protocols
Strong in unicast/multicast routing and switching concepts
Strong in Arista, and/or Cisco hardware and software
Knowledgeable in network design standards and best practices
Familiar with network security standards, hardening, configuration, and best practices
Knowledgeable in PTP, Boundary Clocks, Grandmasters, and other timing services
Understanding of Server technologies, low latency network cards etc
Understanding of Cloud Technology platforms such as AWS, Azure, Google
Understanding of Virtualization and Containerization technologies

Responsibilities

Develop in-depth knowledge of all of Pico’s products and services including data center footprint, network, market data coverage, software solutions and vendor partners.
Collaborate with sales and account management teams as a technical expert to help qualify and ultimately win business
Work closely with clients and prospects to understand/interpret technology requirements and collaboratively design, recommend and document individual technology solutions
Lead whiteboard sessions and actively participate in presentations
Design network solutions meeting requirements for low latency, high availability, and scalability
Design solutions adherent to Pico and industry security standards.
Help to quote out solutions within Salesforce and be proficient in Microsoft Excel to model discount arrangements
Provide feedback into the Product Management team to pass along requirements that will influence roadmaps and future design considerations
Develop and maintain a deep understanding of industry leading financial technology solution providers and the competitive landscape; be confident in recommending or referring to others
Interact with prospects from sys-admins on up to C-suite; build and maintain relationships
Craft detailed solution diagrams in Microsoft Visio
Create proposal material for client consumption
Provide technical support for proof-of-concepts and implementations, identifying and resolving challenges and escalating as required
Work with both Systems and Network Engineering teams to design/engineer through non-standard elements of a given solution
Be able to solution sell to the bigger picture, understanding the components of what is needed to satisfy requirements
Participate in thorough knowledge-share hand-offs of newly-won opportunities to account management and service delivery teams
Assist in pushing deals over the finish line by building trust and rapport with other technical stakeholders inside a client account