Sales Engineer

HiveWatch • El Segundo, CA

1d • $140,000 - $160,000 • Onsite

About The Position

HiveWatch is seeking a Sales Engineer to act as the technical expert within our enterprise sales process. This role is crucial for driving complex deals forward by establishing technical credibility and building scalable sales processes. The Sales Engineer will collaborate with Account Executives to conduct technical discovery, deliver customized demonstrations, and ensure a strong technical foundation for all enterprise deals. A key aspect of this role is bridging the gap between pre-sale and post-sale activities, managing customer expectations, aligning internal teams, and ensuring smooth technical handoffs to the implementation team. As HiveWatch grows, this position offers the potential for advancement into a leadership role within an expanding Sales Engineering team.

Requirements

• 4+ years in a Sales Engineer, Solutions Engineer, Pre-Sales Consultant, or comparable customer-facing technical role at a B2B SaaS company.
• Has supported an enterprise sales motion multiple times — understands the full cycle from discovery through close and technical handoff.
• Strong consultative discovery skills: asks sharp questions, maps product value to specific pain points, and doesn’t default to generic pitches.
• Excellent demo skills with the ability to adapt depth and narrative to a mixed technical and business audience.
• Comfortable engaging IT and infrastructure stakeholders on topics including virtualization, networking, APIs, and SaaS architecture (experience standing up VMs on customer networks a plus).
• Demonstrated ability to build process, not just execute tasks — creates systems that make the team more effective.
• Clear, precise written communication for proposals, RFP responses, and technical documentation.
• Thrives in a fast-moving startup environment where priorities shift and ownership is broad.
• Willingness to travel up to 25% for on-site discovery, demos, and customer meetings.
• Based in or willing to work from our El Segundo, CA office.

Nice To Haves

• Prior experience in physical security, PSIM, GSOC operations, or with platforms like Genetec, Lenel OnGuard, CCure, or similar.
• Familiarity with VMS platforms and enterprise camera ecosystems.
• Hands-on experience with enterprise networking: subnets, firewalls, NAT, DNS, allowlisting, RTSP/RTP.
• Experience with virtualization platforms (VMware vSphere, Hyper-V) or major cloud providers (AWS, GCP, Azure).
• Background selling alongside AI/ML-powered products and articulating model behavior to security-minded buyers.
• Bachelor’s degree in Computer Science, Information Systems, or related field — or equivalent practical experience.

Responsibilities

• Lead structured discovery calls to map prospect environments, integration needs, and technical requirements.
• Translate customer requirements into clear solution architectures and deployment plans.
• Engage IT, InfoSec, and network stakeholders on topics including SaaS architecture, API integrations, SSO, and firewall/allowlisting requirements.
• Author tailored solution proposals, network diagrams, and technical leave-behinds.
• Deliver compelling, audience-specific platform demonstrations that advance deals.
• Adapt in real time to the room — from CSO to network engineer — with confidence and technical depth.
• Configure custom demo scenarios that mirror prospect use cases and operational environments.
• Partner with AEs throughout the sales cycle to advance opportunities through technical milestones.
• Apply MEDDPICC to assess deal health, surface risks early, and give AEs honest, data-backed input on opportunity strength.
• Act as a thought partner to the Head of Sales on strategic and technically complex deals.
• Support RFP/RFI responses, InfoSec reviews, and TPRM questionnaires — and build repeatable processes so these don’t become bottlenecks.
• Ensure pilot success criteria are clearly defined, documented, and agreed upon before kickoff.
• Help AEs and customers navigate technical configuration and blockers throughout pilots and early implementation.
• Own the technical handoff to Implementation: document the technical landscape, stakeholder map, deployment plan, and any open risks.
• Ensure customers have engaged their internal IT stakeholders and have a clear picture of what comes next before the deal closes.
• Build and maintain a reusable library of customer-facing technical assets: diagrams, one-pagers, RFP responses, and discovery frameworks.
• Identify gaps in the SE engagement process and drive improvements — own the outcome, not just the task.
• Collaborate cross-functionally with Implementation, Product, and Engineering to surface field feedback and remove blockers.
• Develop deep product knowledge across every layer of the HiveWatch platform and use it to help inform what sales needs from product.

Benefits

• Comprehensive health coverage: medical, dental, vision, and life insurance
• Cutting-edge work in an emerging field with huge growth potential
• Competitive compensation packages designed to reward top talent
• A modern, newly renovated HQ right on Main Street in El Segundo, CA
• 401(k) with a 4% company match to help you invest in your future (match launches in 2026)
• Flexible paid time off so you can recharge when you need it
• ClassPass credits
• A discount on pet insurance
• A family-friendly, compassionate culture that values balance and belonging

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree