Sales Engineer

Staples Inc. • Framingham, MA

7d • $67,000 - $92,700

About The Position

As a Sales Engineer, you will play a critical role in Staples’ go-to-market strategy by partnering with business development teams and engaging directly with enterprise customers. You’ll lead onboarding for new clients, design scalable program solutions, and serve as a subject matter expert across Staples’ eCommerce and customer programs.

Requirements

• 2–4 years Sales or Project Management experience
• Knowledge of customer setup processes
• Microsoft Office proficiency
• Experience with enterprise stakeholders
• Strong communication skills
• Organizational skills
• Ability to travel

Nice To Haves

• Bachelor’s degree preferred
• eCommerce onboarding experience
• Knowledge of set up system, Sunrise, third party punchouts, and test environments strongly preferred
• Understanding of procurement and integration standards including: cXML, EDI, OCI, Purchase Orders (PO), Purchase Order Responses (POR), Advanced Ship Notices (ASN), and e-invoicing
• Experience with Staples systems

Responsibilities

• Lead onboarding for large new customers
• Execute implementations using onboarding playbook
• Manage cross-functional project calls
• Support sales teams during implementation
• Engage Director/VP-level stakeholders
• Serve as program and eCommerce SME
• Conduct customer needs discovery
• Build scalable program solutions
• Monitor post-implementation ramp
• Improve onboarding processes

Benefits

• Inclusive culture
• Flexible PTO
• 112 Hours PTO
• Discounts
• 401k
• Wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree