Sales Engineer

INTEGRATED PROTECTION SERVICES INC•Nashville, TN

2d•Hybrid

About The Position

This role is responsible for managing electrical contractor relationships, providing technical pre-sales support to Account Executives and most importantly driving increased revenue and efficiency across fire alarm, security, access control, and video surveillance systems. The Sales Engineer will play a key role in sales proficiency, customer retention, and revenue growth while serving as the primary technical and field support for customer facing Account Executives.

Requirements

5+ years of experience in life safety, fire alarm, security, access control, or low-voltage field operations.
Prior experience in a service environment strongly preferred.
Strong understanding of service-based revenue models and recurring revenue growth.
Excellent organizational, communication, and technical skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with office software, quoting tools, and reporting systems.

Responsibilities

Create and manage a “book of business” of electrical contractors in the assigned territory.
Support assigned Account Executives by producing accurate takeoffs, material list, labor assumptions and site reviews as needed.
Maintain certifications from key fire alarm manufacturers.
Stay up to date on relevant compliance topics.
Assist with training field technicians, project managers and others as needed.
Actively drives growth in revenue and profit margins, including T&M work, inspections, repairs, new installations and system upgrades.
Identify opportunities to expand relationships with the full range of offerings from IPS.
Partner with operations to support service-led sales opportunities.
Serve as an escalation point for key electrical contractor customers.
Maintain strong relationships with existing clients to promote long-term retention.
Ensure high levels of customer satisfaction and professionalism on every service interaction.
Ensure all proposals comply with applicable codes, AHJ requirements, and manufacturer standards.
Support audits, inspections, and customer site walks when required.
Team members are expected to approach each day asking how they can exceed customer expectations and support teammates across the company.