Sales Engineer

rater8

5d • $137,500 - $150,000 • Remote

About The Position

rater8 is seeking a Sales Engineer to bridge the technical capabilities of their platform with the needs of healthcare organizations. This role involves partnering with the sales team on complex opportunities, focusing on aspects like EHR integrations, data flows, security, and enterprise deployment. The Sales Engineer will lead technical discovery, deliver customized product demonstrations, address technical questions, and ensure prospects understand how rater8 fits within their environment. This position requires a blend of technical depth to gain credibility with IT and security teams, and commercial awareness to drive sales opportunities forward. Success is measured by the impact on sales outcomes, including uncovering technical requirements earlier, improving demonstrations, reducing friction in evaluations, and building a scalable technical sales motion with better tools and processes for the sales team.

Requirements

• Technically credible, naturally curious, and comfortable going deep when the conversation requires it.
• 3+ years in Sales Engineering, Solutions Engineering, Solutions Consulting, or a similar customer-facing technical role.
• Experience supporting complex SaaS sales cycles.
• Strong technical discovery and product demonstration skills.
• Working knowledge of APIs, integrations, data exchange, authentication, SSO, and modern SaaS architecture.
• Familiarity with EHR/EMR environments and healthcare interoperability.
• Understanding of HIPAA, security reviews, SOC 2, and the expectations of enterprise healthcare IT teams.
• The ability to translate technical concepts into clear business outcomes for non-technical stakeholders.
• RFP Ownership Experience
• Strong judgment. You know when to answer, when to dig deeper, and when to bring in Product or Engineering.
• A commercial mindset. You understand that technical expertise is most valuable when it helps customers make confident buying decisions.
• US Residents only. Must reside in the continental U.S., be authorized to work without sponsorship, and not reside in California.

Nice To Haves

• Worked for a healthcare technology company and have firsthand experience navigating enterprise healthcare sales.
• Understand why an EHR integration question can change the trajectory of a deal.
• Have been through security reviews.
• Have presented to IT teams and executives in the same sales cycle.
• Know how to uncover technical requirements without turning discovery into an interrogation.
• Healthcare SaaS experience is strongly preferred.
• Experience working with health systems, medical groups, DSOs, hospitals, or other complex healthcare organizations is a significant plus.

Responsibilities

• Technical discovery: Understand a prospect's existing technology stack, EHR environment, workflows, integrations, security requirements, and technical success criteria.
• Product demonstrations: Deliver tailored demos that focus on the prospect's priorities and use cases—not a generic feature tour.
• Technical validation: Identify potential technical blockers early and work with internal teams to determine what's possible, what's required, and the best path forward.
• Enterprise conversations: Represent rater8 in discussions with IT, security, digital, marketing, patient experience, and executive stakeholders.
• Integrations: Help prospects understand how rater8 connects with EHRs and other systems, including APIs, data exchange, authentication, SSO, and related workflows.
• Security and RFP support: Own or support technical responses for RFPs, security questionnaires, architecture questions, and enterprise technology reviews.
• Solution design: Work with Sales, Product, Engineering, and Customer Success to define solutions for more complex customer environments.
• Sales enablement: Build technical resources, demo assets, diagrams, documentation, and repeatable processes that make the entire sales team more effective.
• Voice of the market: Identify recurring technical requirements and communicate them clearly to Product and Engineering.
• Other Duties as Assigned.

Benefits

• Medical, dental, and vision benefits
• Discounted pet insurance
• Unlimited PTO after 60 days of employment
• 401(k) after six months with company match
• Competitive salary
• Fast-track career advancement with a high-growth, Great Place to Work™ certified organization
• WFH stipend to offset costs per company guidelines

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed