Sales Engineer (Pre/Post)

GreprSan Francisco, CA
1d

About The Position

We're building the next-generation reliability platform—helping modern engineering teams build reliability applications on top of logs, metrics, and traces. Grepr helps teams move from being observability engineers to reliability engineers, automatically optimizing spend and reacting to anomalies in their systems. We're early, fast-moving, and customer-obsessed. You will help us strategize on customer support, engineering execution, and product delivery. We are well funded by investors like Andreessen Horowitz and Boldstart Capital. The Role We're looking for a highly technical, entrepreneurial Sales Engineer who thrives in early-stage environments. This is not a "demo-only" SE role. You will: Own technical pre-sales from first call to Proof of Value (POV) Architect solutions for complex telemetry environments Deliver compelling demos tailored to engineering buyers Design and execute hands-on Proof of Value engagements Help define our sales motion and technical messaging from the ground up Write technical blogs, speak at conferences, and tend to booths at trade shows As one of our first SE hires, you'll shape how we engage with our customers

Requirements

  • 5+ years in Sales Engineering, Solutions Engineering, Product Management, Technical Marketing or similar roles
  • Strong background in observability, telemetry, or data engineering
  • Hands-on experience with logs, metrics, and traces
  • Experience with: OpenTelemetry / Datadog / New Relic or other observability tools Fluentd / Logstash / Vector Cloud platforms (AWS, GCP, Azure) Kubernetes environments
  • Ability to whiteboard distributed systems architectures

Nice To Haves

  • Experience with telemetry routing platforms like Cribl
  • Background as an SRE or platform engineer
  • Early-stage startup experience
  • 1st hand knowledge of Datadog, Splunk, New Relic, or Elastic

Responsibilities

  • Drive Technical Sales
  • Partner with Sales on discovery and qualification
  • Map customer observability architecture and pain points
  • Position our telemetry pipeline as a cost, performance, and control layer
  • Handle technical objections and security reviews
  • Support RFPs and technical documentation
  • Deliver High-Impact Demos
  • Build customized demos (not canned walkthroughs)
  • Translate product capabilities into business impact
  • Demo to SREs, DevOps leaders, platform teams, and CIOs
  • Continuously improve demo environments and assets
  • Own Proof of Value (POV)
  • Design scoped POV plans with clear success criteria
  • Deploy in customer environments (cloud-native and hybrid)
  • Work with logs, metrics, traces, OpenTelemetry, agents, and collectors
  • Quantify cost savings and performance improvements
  • Deliver executive-ready POV readouts
  • Be a Strategic Early Hire
  • Feed product insights back to engineering
  • Help shape messaging and competitive positioning
  • Build reusable technical content (battlecards, architecture diagrams)
  • Influence roadmap based on customer feedback

Benefits

  • Shape the pre-sales motion from day one
  • Direct impact on revenue and product direction
  • Equity upside at an early stage
  • Small team, high ownership, real influence
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