Sales Engineer

Integrated Cooling Solutions•Fort Myers, FL

13h

About The Position

Integrated Cooling Solutions (ICS) is a leading commercial HVAC manufacturing representative firm in Florida, known for its technical expertise, strong manufacturer partnerships, and commitment to client success. With eight offices across the state, ICS provides comprehensive HVAC solutions, from design and implementation to hands-on support. The company emphasizes a people-first culture, investing in team growth and creating a dynamic environment where employees' contributions are valued and careers can flourish. ICS is dedicated to the success of owners, developers, contractors, engineers, and manufacturers, fostering a collaborative approach to delivering thoughtful solutions and exceptional results.

Requirements

Bachelor’s degree in engineering
5+ years experience in HVAC Sales
Previous experience in the HVAC industry, but is not required; a technical sale, or engineering role
Professional certifications in mechanical engineering
Familiarity with CAD software and other technical tools
Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools
Excellent verbal and written communication skills to effectively convey technical information and to interact effectively with customers and team members
Strong customer service skills to address inquiries and resolve issues
Analytical skills to diagnose and solve technical problems
Ability to identify sales opportunities and develop relationships with potential customers
Regular interaction with customers via phone, email, and video conferencing
Strong technical aptitude and ability to understand complex engineering concepts
Ability to work independently as well as part of a team

Responsibilities

Support the sales team with estimating, design assistance, equipment sourcing, pricing, and forecasts.
Deliver technical presentations to customers, explaining product features, benefits, and applications.
Generate, follow up on, and qualify sales leads.
Prepare detailed quotations, negotiate sales terms, and manage service agreements.
Provide comprehensive pre- and post-sales technical support.
Assist in product and service selection based on customer requirements.
Manage customer relationships, ensure high satisfaction and address inquiries promptly.
Coordinate with engineering, production, and logistics to ensure timely product delivery.
Maintain accurate CRM records, track sales opportunities, and report on sales performance.
Collaborate with engineering and product development teams to meet customer needs.