Sales Engineer

Brinc • Seattle, WA

21d • Hybrid

About The Position

BRINC is redefining public safety with an innovative ecosystem of life-saving tools, including drones and ruggedized throw phones, to access unsafe areas and de-escalate situations. They are expanding into 911 response networks where drones are dispatched to 911 calls to provide real-time visual data. BRINC's solutions are used by over 600 public safety agencies. The company has raised over $150M from notable investors. BRINC is seeking a highly technical and customer-facing Sales/Solutions Engineer with deep expertise in hardware and software. This role will be a critical technical resource for the sales team, supporting product demonstrations, troubleshooting, and gathering customer feedback. The ideal candidate has a passion for drone technology, excellent problem-solving skills, and the ability to communicate complex technical solutions clearly. This position requires 75%+ travel to customer sites, trade shows, and field operations. The role involves working with customers to drive adoption and innovation.

Requirements

• 5+ years of experience in a technical sales engineering, solutions engineering, or field engineering role.
• Experience selling software solutions (SAAS)
• Ability to effectively troubleshoot and resolve complex technical challenges in real-world environments.
• Excellent communication and presentation skills, with the ability to simplify and convey technical concepts.
• Proven ability to work cross-functionally with sales, engineering, and product teams.
• Comfortable with extensive travel (75%+), including customer site visits, trade shows, and field operations.
• Self-motivated, adaptable, and able to thrive in a fast-paced, high-growth environment.

Nice To Haves

• Experience in public safety, defense, or industrial UAV applications.
• Technical certifications in drone operations, networking, or software development.
• Hands-on experience with drone flight operations and regulatory compliance.
• Strong hardware and software expertise, preferably in UAV/drone technology, robotics, or autonomous systems.
• Experience with radio communications, networking, sensors, and cloud-based software platforms is a plus.
• Experience selling in regulated environments

Responsibilities

• Serve as the technical expert supporting Account Executives during sales engagements, ensuring customers understand the capabilities and value of BRINC’s DFR solutions.
• Help facilitate technical discussions with customers to understand how our solution can cater to their agency and operations.
• Conduct live product demonstrations and proof-of-concept engagements, both onsite and remotely.
• Troubleshoot and resolve technical issues related to hardware and software, providing hands-on support to customers.
• Act as the Voice of the Customer (VoC) by collecting and communicating feedback to engineering teams for product enhancements.
• Collaborate closely with sales leadership, hardware engineering, and software engineering teams to drive continuous improvement in product offerings.
• Develop technical documentation, training materials, and best practices for customers and internal stakeholders.
• Support deployment and integration efforts for customers adopting BRINC’s technology.
• Stay up to date with industry trends, competitor offerings, and emerging UAV technologies.

Benefits

• Comprehensive medical, dental and vision plans for our employees and their families
• 401K plan
• Maternity and paternity leave
• Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
• Flexible work environment
• Orca pass (for those in Puget Sound)
• Free parking (Seattle office)
• Free snacks, drinks and espresso (Seattle office)
• Equity (stock options)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed