Sales Engineer

Comcast

1d

About The Position

Responsible for providing subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers. Works as a collaborative member of the sales team to market and sell the Company's product lines. Provides insight to customers on current network solutions. Works closely with account executives on presentations and the technical design of new sales. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Comcast’s Technology, Product & Experience (TPX) organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. As a Sales Engineer, you’ll partner with sales directors to design and present video distribution solutions to close deals. You’ll meet with customers early in the process to uncover technical needs, identify pain points, and understand business goals to then craft, vet, and delivery tailored proposals/presentations via storytelling. The role is hands-on—pulling expertise from across the company, shaping RFP responses, and building trusted relationships to help close deals in a fast-moving media landscape.

Requirements

• Understands the technical and market details of digital streaming technology.
• Comprehends the distribution and consumption methods of video.
• Strong team collaboration with various types of professionals, both internal and external.
• Self-motivated to learn new and existing technologies.
• Displays charisma, patience, and adaptability to succeed in this fast-paced and growing industry.
• Organized using Microsoft Teams for document collaboration and messaging with colleagues.
• Multi-tasks across various opportunities to drive the success of deal closures.
• 5-7 Years Relevant Work Experience
• Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Responsibilities

• Analyze customer requirements and/or challenges to understand how Comcast Media 360 (or other) internal and external partner services can be applied to solve their needs.
• Collaborate with sales professionals to:
• Articulate the value of the solution for the customer to save money and/or prove the worth of the solution.
• Create and deliver solution/sales presentations to customers in terms they can understand by reading the room and gauging the level of expertise, and tailoring messaging to the audience.
• Pull information and expertise from all parts of the company (product, engineering, professional services, etc.) to help drive a comprehensive solution.
• Formulate pricing that is both cost-effective and market competitive.
• Serve as a technical expert to contribute to and review RFP responses for content and accuracy.
• Provide technical and business support for events and trade shows.
• Form trusted relationships with potential or existing customers to gain favor with technical abilities.
• Attend and participate in customer meetings to uncovering their current challenges by asking appropriate questions and taking good notes.
• Consistently exercise independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance.
• Must be able to work nights and weekends, variable schedules, and overtime as necessary.
• 50% travel could be expected to customer sites, trade shows, and corporate offices.

Benefits

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees