Sales Engineer

Amino & 24i•Remote, FL

6d•Remote

About The Position

The Sales Engineer will serve as a trusted technical advisor to both prospective and existing customers throughout the full customer lifecycle. You will collaborate closely with Sales, Product, and Delivery teams to translate business requirements into technical solutions, manage technical relationships, ensure customer success, and contribute to ongoing revenue growth. This role requires a strong blend of technical knowledge, consultative skills, and commercial awareness in the video streaming, OTT, or Pay TV industry. The role is US-based with responsibility across the full Americas region.

Requirements

5+ years of experience in a Sales Engineer, Solutions Architect, or similar role.
Solid understanding of video streaming technologies, OTT workflows, and Pay TV ecosystems.
Familiarity with technologies such as: Video encoding, DRM, CMS, CDN, ABR (HLS/DASH), SSAI/CSAI, metadata management, content syndication.
Experience working with cross-platform streaming (Web, iOS, Android, Smart TVs, Roku, Apple TV, Fire TV, etc.).
Comfortable working with API documentation, integration processes, and technical troubleshooting.
Ability to engage both technical and non-technical audiences effectively.
Strong customer relationship management and problem-solving skills.
Excellent communication, presentation, and organizational abilities.
Fluency in English required.

Nice To Haves

Experience working in an international SaaS or video technology company is a plus.
Spanish and/or Portuguese are a strong plus for coverage across LATAM.

Responsibilities

Support the Sales team during discovery, qualification, and proposal stages across the Americas.
Lead technical presentations, product demonstrations, and solution workshops.
Analyze customer requirements and design solutions leveraging 24i’s products and services.
Build strong trusted relationships with technical stakeholders on the customer side.
Collaborate with Product and Engineering teams to scope integrations and custom developments.
Serve as the primary technical point of contact for assigned accounts post-sale.
Support customer onboarding and initial implementation in coordination with Delivery teams.
Provide ongoing technical guidance and solution optimization recommendations.
Proactively identify growth opportunities within existing accounts.
Facilitate issue resolution working across internal teams.
Provide feedback to Product Management on customer needs and market trends.
Contribute to product positioning, RFP responses, and commercial proposals.
Document and share best practices, deployment models, and solution architectures.