Sales Engineer - Robotics

Telabotics•Carmel, IN

1d•Onsite

About The Position

Telabotics, a U.S. distributor and lean integrator of Techman AI Robots, provides end-to-end automation solutions by assessing, designing, building, and deploying customized robots for businesses across industries. The Sales Engineer works with the VP of Sales and technical team to identify appropriate clients, develop a quality sales pipeline, win profitable business, and manage sales activities to meet or exceed an assigned annual revenue quota while building mutually beneficial, trust-based customer relationships. The role leads technical sales cycles from lead generation and qualification through discovery, factory walk-throughs, solution development and validation, negotiation, and closing, both onsite and remotely. It also supports customers throughout and after the sales process, coordinates project delivery, manages account and opportunity information, works with internal and external partners, and contributes to marketing, product research, and development. The position is full-time and located in Carmel, Indiana, with 30% domestic travel required for customer visits.

Requirements

Bachelor’s degree or equivalent in Mechanical Engineering, Industrial Operations Engineering, or a related field.
At least 3 years of related experience.
At least 3 years of experience providing technical or quality support to industrial customers, delivering production, quality, or engineering solutions.
At least 3 years of experience supporting industrial sales teams in drafting LTAs.
At least 3 years of experience reviewing product pricing, market trends, and demand forecast analysis for the manufacturing industry.
At least 3 years of experience serving as a technical and account manager for industrial clients, including customer visits, responding to quality issues, defining methods and gauges, and organizing quality inspection processes.
At least 3 years of experience coordinating engineering, quality, and logistics teams on development of manufacturing processes for products.
Experience may be gained concurrently.
Ability to travel domestically 30% for customer visits.

Responsibilities

Lead technical sales cycles, including lead generation, qualification, discovery, factory walk-throughs, solution concept development and validation, negotiation, and closing, onsite and remotely.
Develop relationships with key buyers and decision-makers at new and existing clients to protect and grow the business.
Ensure projects are delivered on time, within scope, and within budget.
Provide technical support to customers during and after the sales process.
Serve as the point of contact for resolving and escalating key client and internal matters.
Track account activity and manage opportunities to provide business visibility, collaborating with internal managers and stakeholders.
Collaborate on marketing activities to help exceed an assigned annual recurring revenue quota.
Research robotics and automation technologies.
Partner with colleagues inside and outside Telamon to solve operational problems and support customer satisfaction.
Follow department standards and procedures to meet global customer and industry requirements.
Use online tools to keep the team informed about customer status.
Consult with existing and potential clients to assess equipment needs and systems requirements.
Draft or help prepare presentations and other materials explaining products and services to customers.
Provide expertise and support to sales teams communicating products, services, and client needs.
Ensure customer needs are met, including through product modifications when needed.
Recommend improved materials or products to customers and explain the benefits of changes.
Support customers and resolve problems with installed equipment.
Prepare product orders and delivery schedules.
Assist with research and development of new products.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
HSA with company match and dependent care FSA.
Life and disability coverage, voluntary plans, legal and identity protection, pet insurance, and employee assistance program.
401(k) with company match.
Annual bonus based on company performance and referral bonuses.
Discounts and phone allowance.
For field roles: travel pay, per diem, company-paid lodging, and a company vehicle if applicable.
Flexible PTO for salaried roles; hourly roles start with 15 days of PTO including two floating holidays.
Paid holidays and floating holidays.
Parental leave and bereavement leave.
Hybrid or remote options.
Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities.
Recognition programs, scholarships and educational stipends for children, company-paid sabbaticals, and company outings with access to local events.