Sales Engineer - Robotics

Telamon•Carmel, IN

1d•Onsite

About The Position

Telabotics, a U.S. distributor and lean integrator of Techman AI Robots, provides end-to-end automation solutions by assessing, designing, building, and deploying customized robots. This role works with the VP of Sales and the technical team to target clients, develop a quality pipeline, win profitable business, and manage sales activities in pursuit of an assigned annual revenue quota. The position is full-time and located in Carmel, Indiana, with 30% domestic travel for customer visits. The Sales Engineer leads technical sales from lead generation and qualification through discovery, factory walk-throughs, solution development and validation, negotiation, and deal closure. The role builds relationships with client decision-makers, supports customers before and after sales, coordinates project delivery, and serves as a contact for resolving and escalating client issues. It also tracks account and opportunity activity, supports marketing and sales teams, researches robotics and automation technologies, and contributes to product development and customer satisfaction.

Requirements

Bachelor’s degree or equivalent in Mechanical Engineering, Industrial Operations Engineering, or a related field.
Three years of related experience.
Three years of experience providing technical or quality support to industrial customers, delivering production, quality, or engineering solutions.
Three years of experience supporting industrial sales teams in drafting LTAs.
Three years of experience reviewing product pricing, market trends, and demand forecast analysis for the manufacturing industry.
Three years of experience serving as a technical and account manager for industrial clients, including customer visits, responding to quality issues, defining methods and gages, and organizing quality inspection processes.
Three years of experience coordinating engineering, quality, and logistics teams on the development of manufacturing processes for products.
Ability to travel domestically 30% for customer visits.

Responsibilities

Lead technical sales cycles, including lead generation, qualification, discovery, factory walk-throughs, solution concept development and validation, negotiation, and closing, both onsite and remotely.
Develop relationships with key buyers and decision-makers at new and existing clients to protect and grow the business.
Ensure projects are delivered on time, within scope, and within budget.
Provide technical support to customers during and after the sales process.
Act as a point of contact for resolving and escalating key items with clients and internally.
Track account activity and manage opportunities to provide business visibility, collaborating with internal managers and stakeholders.
Collaborate on marketing activities to exceed an assigned annual recurring revenue quota.
Research robotics and automation technologies.
Partner with internal and external peers to solve operational problems and support customer satisfaction.
Follow department standards and procedures to meet global customer and industry requirements.
Use appropriate online tools to keep the team informed about customer status.
Consult with existing and potential clients to assess equipment needs and system requirements.
Draft or help prepare presentations and other materials explaining products and services to customers.
Support sales teams in communicating products, services, and client needs.
Meet customer needs, including arranging product modifications when needed.
Propose improved materials or products to customers and explain the benefits of changes.
Support customers and resolve problems with installed equipment.
Prepare product orders and schedule deliveries.
Assist with research and development of new products.
Perform other duties as assigned.

Benefits

Medical, dental, and vision coverage.
HSA with company match and dependent care FSA.
Life and disability coverage, voluntary plans, legal and identity protection, pet insurance, and employee assistance program.
401(k) with company match.
Annual bonus based on company performance and referral bonuses.
Discounts and phone allowance.
For field roles, travel pay, per diem, company-paid lodging, and a company vehicle if applicable.
Flexible PTO for salaried roles; hourly roles start with 15 days of PTO including two floating holidays.
Paid holidays and floating holidays.
Parental leave and bereavement leave.
Hybrid or remote options.
Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities.
Recognition programs, scholarships and educational stipends for children, company-paid sabbaticals, and company outings with access to local events.