Sales Engineer

Singapore PostMiami, FL

About The Position

The Sales Engineer will serve as a technical expert, bridging the gap between our product offerings and specific needs of our clients. Simpro Group provides best-in-class SaaS field service management solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia, New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field service management software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven insights to fuel decision-making. Simpro Group serves over 22,000 businesses and over 400,000 users worldwide and has a global workforce of more than 600 employees.

Requirements

  • Technical expert
  • Ability to translate technical features into business benefits
  • Collaboration with sales team
  • Ability to tailor product demonstrations
  • Ability to address technical questions and concerns
  • Ability to build strong relationships with key decision-makers and influencers
  • Deep understanding of Simpro product and technical intricacies
  • Knowledge of industry trends and competitive offerings
  • Ability to identify customer pain points and propose solutions
  • Ability to gather feedback and share insights with product development team

Responsibilities

  • Translate technical features into business benefits for customers
  • Collaborate with the sales team to understand customer requirements and tailor product demonstrations accordingly
  • Address technical questions and concerns raised by potential clients
  • Build strong relationships with key decision-makers and influencers at customer organizations
  • Gain deep understanding of Simpro product and technical intricacies
  • Stay up to date with industry trends and competitive offerings
  • Identity customer pain points and propose solutions that align with our offering
  • Gather feedback from customers and share insights with the product development team to influence product enhancements

Benefits

  • Responsible Time Off
  • Comprehensive medical, dental, vision package with 100% employer paid options
  • Health Savings Account
  • Flexible Spending Account
  • Critical Illness Insurance
  • Hospital Insurance
  • Accident Insurance
  • Life Insurance and AD&D
  • Disability Insurance
  • Wellness Challenge App
  • Diabetes Prevention App
  • Health Hub App
  • 401k/Retirement Plan with 6% employer match
  • Generous Parental Leave Program
  • Paid Volunteer Leave Days
  • Public Holiday Exchange Scheme
  • Talent Referral Program
  • Diverse training & internal networking opportunities
  • Opportunities for career progression and development
  • Service recognition awards
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