FCS Sales Engineer - Data Centers
About The Position
The Stäubli FCS Data Centers Sales Engineer manages and builds strategic, long-term relationships with key data center clients to maximize mutual value, drive revenue, and support customer retention. The role serves as the primary contact for key accounts, develops an understanding of customer needs, coordinates with the FCS Division to meet those needs, develops account growth strategies, and analyzes sales data. The position supports Stäubli’s Data Center product portfolio by educating customers on product value, identifying business development opportunities, preparing technical presentations and demonstrations, and sharing market and customer insights. It works with local and global teams to align on strategy, forecasts, project needs, customer claims, and account activity. The role reports to the FCS Data Centers Local Business Head – North America. This is a fully remote position, with travel to the Duncan, South Carolina office for initial onboarding and training. Domestic and international travel is required as needed, up to 75%. The candidate must live near a major airport.
Requirements
- Bachelor’s degree required.
- Three years of sales experience in a technical field required.
- Proven experience in key account management and the ability to foster long-term client relationships.
- Must live near a major airport.
- Willingness to travel domestically and internationally as required, up to 75%.
- Ability to sit at a desk and work on a computer, drive, lift, push, pull, and carry objects, and operate equipment with dexterity and accuracy.
- Ability to lift up to 25 pounds at times.
Nice To Haves
- Bachelor’s degree in Engineering, specializing in Mechanical or Thermal Engineering, is highly preferred.
- Five or more years of key account management experience in a technical field, focused on thermal management solutions in the data center or high-performance computing industry, is preferred.
Responsibilities
- Serve as the primary point of contact for Stäubli’s data center key accounts.
- Build and maintain relationships with current and prospective customers, channel partners, and co-suppliers, and understand their needs.
- Educate and persuade potential customers about the value and advantages of Stäubli products and services.
- Gather market insights, identify product development opportunities, share competitive intelligence, and generate business development opportunities for the Stäubli Data Center product portfolio.
- Prepare and deliver technical presentations, demonstrations, and workshops for customers and prospective clients.
- Participate in weekly North American and global meetings and calls to align strategy and activities with management and the Data Centre team.
- Develop and share forecasts and periodic market and customer trend analyses.
- Communicate and report account activity to local and global Data Center Segment Team members in a timely manner using Stäubli CRM.
- Attend marketing events, trade shows, and industry functions to network and promote the company’s offering.
- Generate and follow up on leads in a timely manner.
- Obtain and provide technical specification information to the Technical/Applications Team to support new projects.
- Handle customer claims efficiently and promptly while maintaining a high standard of customer satisfaction.
- Adhere to safety, quality, and environmental standards.
- Travel domestically and internationally as required, up to 75%.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
